SherpaDesk's TO-DO Feature

By Patrick Clements "Good leaders do, but great leaders delegate." This is a commonly repeated motto among entrepreneurs. However, most small business owners find it difficult to ...
Read More

How To Rate-Limit Your API To Improve Performance

by Eugene Tolmachov (SherpaDesk IT Developer)
Read More

Tales From IT Helpdesk Hell (Vol. III)

"Tales From IT Hell" is back! In Vol. III, we again dredge the netherworlds of IT Support for Halloween worthy stories of hellish customer support issues, because as you know, the ...
Read More

SherpaDesk/QuickBooks Wiki-How Video

Our QuickBooks integration is one of the most popular and useful tools in our SherpaDesk features arsenal. It enables our users to add billable time, expenses, and invoices in ...
Read More

The SherpaDesk QuickBooks Integration Q&A

At SherpaDesk, we're constantly on the lookout for the best integrations that will help our users run their business more efficiently. Today we're talking to Mike Clements, ...
Read More

Is Your Network Safe? The Erich Kron Interview

Is your network as secure as you think it is? The reality is that any IT Helpdesk can be vulnerable to IT security breaches, particularly in the education space (see the recent
Read More

Talk To Our CEO:  The Ryan Butler Interview

SherpaDesk is not just a tool designed to help small and medium-sized businesses and entrepreneurs, SherpaDesk is a company created by entrepreneurs, for entrepreneurs.
Read More

5 Ways Your Small Business Can Improve on Customer Service

There are a lot of tasks that go into running a small business, and the day-to-day operations are enough to keep owners on their toes. Unfortunately, this means that a lot of ...
Read More