SherpaDesk Reporting Helps Organizations
See and Understand Their Data in Real-time

 

SherpaDesk can deliver robust ad hoc reporting right where you need it, integrated seamlessly within your support application. Our solution makes adding real-time analytics fast and easy, giving administrators the data they need when they need it.

 

 

Reports in  SherpaDesk

 

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Customizable Reporting

Quickly create a library of dashboards and reusable metrics. Technicians have the ability to customize their data views in real-time for their individual needs. Annotate, personalize, save, and share. Every report can be set up to be delivered automatically on a recurring schedule.

 

Drag and drop design


Global and tile-specific filtering


Add tiles from existing libraries


Annotate dashboards with text tiles

Customizable Reporting

 

 


 

 

Display Dashboards

 

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Display Dashboards

Dashboard are a dynamic and interactive tool for viewing critical information from multiple sources in a single view. Empower users to create and customize their own dashboards on the fly directly from the browser.

 

Empower your users to create and immediately distribute custom dashboards, without relying on IT.
Design, view and customize in real-time using the same interface.

 

 


 

 

Costs

Track Costs

SherpaDesk allows you to track all the costs associated with your service. This includes travel, labor and expenses. You can use the simple Time and Cost report to see how costs are affecting your business either by technician, account, month, or priority.

Track Costs

 

 

“

Often times we want to access to the data in Excel. SherpaDesk allows us to export any of our data locally to run our own analytics.

”

 

— D. SCOTT, CTO

 


 

 

 

information

Metrics that Matter

SherpaDesk helps you stay on top of metrics that matter. Keep track of your billable hours per technician or account. Review your company's response and completion performances through Service Level Agreements.

 Reports Metrics that Matter