Getting Things Done
IT support businesses are looking at new ways to make their organizations more streamlined and efficient. The challenge is finding a help desk software to work the way they work.
The Simplicity of SherpaDesk
The ease of use for their clients to create customer support tickets and the deep integration into leading business solutions allow them to focus on doing what they love doing. Not spending time on things they don’t.
Keep Accurate Time-logs Across Your Team
Technicians are able to log time against projects and customer support issues to give you detailed information on how much time and costs are being allocated to your clients.
16% REPSONSE TIME IMPROVEMENTS
19% INCREASE IN
CAPTURING LOST TIME
Send invoices quickly and track payments
Custom rate plans allow you to easily allocate all time entries so that you can get invoices out to your customers and get your technicians paid on time.
Centralize and manage all client issues
IT support issues are able to be generated and routed to the right technician via email or through your company portal making sure each issue is properly assigned.
SherpaDesk is Affordable with Straightforward Pricing
SherpaDesk’s pricing is not hidden and we don’t require you to talk to a salesperson for a demo first before you get to the help desk software. The first tech license is always free and then for each additional agent it’s $39/month. This includes remote management, mobile device access, QuickBooks integration and no initiation fees or annual commitment.