SherpaDesk for IT Managers
& Support Specialists

Machine_animation
Turn customer support emails
into tickets in just a few clicks.
Get Your Free Account!

*Base Camp Subscription

100% privacy guarantee. No Credit Card Required.

By clicking the button above I agree to our Terms Of Service & Privacy Policy and to receive occasional relevant news & tips from our experts.

Getting Things Done

 

IT support leaders are always seeking new ways to make their organizations more streamlined and efficient. The challenge is finding a help desk software that works the way your team works.

 

 


 

 

ABC

The Simplicity of SherpaDesk

It's easy for clients to create customer support tickets, and our services integrate with the leading business solutions you love. This means techs will be more efficient, productive, and have more time to focus on doing what they enjoy most.

The Simplicity of Sherpadesk

 

time

Keep Accurate Time Logs Across Your Team

Technicians are able to log time against projects and customer support issues and give you detailed information about how resoruces are being allocated to your clients.

Keep Accurate Time-logs Across Your Team

 

 

REPSONSE TIME IMPROVEMENTS

 

16% REPSONSE TIME IMPROVEMENTS

INCREASE IN CAPTURING LOST TIME

 

19% INCREASE IN

CAPTURING LOST TIME

 

CUSTOMER SATISFACTION IMPROVEMENTS

 

23% CUSTOMER

SATISFACTION IMPROVEMENTS

 

 

 

 

Send invoices quickly and track payments

 

A

Send invoices quickly and track payments

Custom rate plans allow you to easily allocate all time entries so that you can get invoices out to your customers fast and ensure your technicians are paid on time.

B

Centralize and manage all client issues

IT support issues can be generated and routed to a technician via email or through your company portal, which helps make sure each issue is properly assigned.