Get Instant Visibility

SherpaDesk’s task management software gives you real-time transparency into the status of your team’s support issues and projects.

Track progress, manage assignments, and quickly prepare status updates with complete visibility into every task—from creation to completion.

 

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Bridge the Gap Between Your Project Plans and Actual Work

  • Improved Team Organization
  • Increased Accountability
  • Better Time Management
  • Enhanced Project Visibility
  • Boosted Productivity
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Build Repeatable Processes

Deliver consistent results by building repeatable, proven processes. SherpaDesk lets you create task and project templates so your team doesn’t waste time reinventing the wheel.

Document and codify internal knowledge to streamline onboarding and help new hires ramp up faster with clear, ready-to-use workflows.

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Increase Accountability

Effortlessly assign tasks or empower your team to create their own plans. SherpaDesk gives you real-time visibility into progress—so you can stay informed without constant check-ins.

Quickly identify if things are on track or if action is needed to keep work moving forward.

 

Increase Accountability

Benefits to Your Business

01
Improved Task Clarity

Break down complex projects into clear, actionable steps so your team always knows what to focus on next.

02
Better Team Collaboration

Assign tasks, set priorities, and share updates in one place to keep everyone aligned and accountable.

03
Time-Based Notifications

Create notifications based on events and time elapsed on a ticket to prevent important customer support issues from falling through the cracks.

01
Improved Task Clarity

Break down complex projects into clear, actionable steps so your team always knows what to focus on next.

02
Better Team Collaboration

Assign tasks, set priorities, and share updates in one place to keep everyone aligned and accountable.

03
Time-Based Notifications

Create notifications based on events and time elapsed on a ticket to prevent important customer support issues from falling through the cracks.

Get Started Now

No credit card required and setup in less than 2 minutes.

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At SherpaDesk, we’re dedicated to providing exceptional support whenever you need it.

Whether you have questions, need assistance, or want guidance on using our services, our support team is here to help.

Support
support@sherpadesk.com
Call
8AM - 6PM EST
EST: 1.866.996.1200 ext 2
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SherpaDesk is a great tool for small IT service providers. Ticketing, comments and time tracking works seamlessly together. Our customer happiness has grown after we started to use it.

Chris Simmons

Owner, Red Road Networks LLC

Your Questions Answered

What is SherpaDesk, and how can it help my business?

Create notifications based on events and time elapsed on a ticket to prevent important customer support issues from falling through the cracks.Create notifications based on events and time elapsed on a ticket to prevent important customer support issues from falling through the cracks.Create notifications based on events and time elapsed on a ticket to prevent important customer support issues from falling through the cracks.Create notifications based on events and time elapsed on a ticket to prevent important customer support issues from falling through the cracks.Create notifications based on events and time elapsed on a ticket to prevent important customer support issues from falling through the cracks.Create notifications based on events and time elapsed on a ticket to prevent important customer support issues from falling through the cracks.Create notifications based on events and time elapsed on a ticket to prevent important customer support issues from falling through the cracks.

What customer support options are available?

There are multiple ways to reach out to us. You can submit a ticket or email our support team support@sherpadesk.com. 

Another way to reach us is to give us a call. Our number is 866-966-1200 ext. 2

How does SherpaDesk’s email ticketing system work?

Need answer

How secure is my data with SherpaDesk?

SherpaDesk takes security very seriously. Elaborate here

Is there a free trial available?

Yes. You can start with SherpaDesk for 14 days. 

Can I customize interface to match my branding?

Create notifications based on events and time elapsed on a ticket to prevent important customer support issues from falling through the cracks.Create notifications based on events and time elapsed on a ticket to prevent important customer support issues from falling through the cracks.Create notifications based on events and time elapsed on a ticket to prevent important customer support issues from falling through the cracks.Create notifications based on events and time elapsed on a ticket to prevent important customer support issues from falling through the cracks.Create notifications based on events and time elapsed on a ticket to prevent important customer support issues from falling through the cracks.Create notifications based on events and time elapsed on a ticket to prevent important customer support issues from falling through the cracks.Create notifications based on events and time elapsed on a ticket to prevent important customer support issues from falling through the cracks.

Can SherpaDesk integrate with other software?

SherpaDesk integrates with Google Apps, Office, and accounting softwares including QuickBooks Online, Xero, FreshBooks. 

Regarding RMM, SherpaDesk integrates with NinjaOne

 

What is the pricing structure for SherpaDesk?

With SherpaDesk, you have the option to pay per month or annually.

If you are a large organization such as a school, the pricing is per # of enrolled students.

Reach out to us if you have any additional questions to sales@sherpadesk.com. 

Helping 100,000 organizations deliver the best customer experiences.

Transforming customer support with seamless, efficient solutions.

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FreshBooks
Xero
Google Apps
Quickbooks
MS Office
NinjaOne