A paragraph about why we exist

We were not born with the passion to create great software, that's not a thing when you are born.

What we love is simplifying things and letting people do their everyday job tasks in the most effective way possible.

We love life. We are explorers and adventurers and believe in a career that enables freedom and relationships. 

We care about design and aesthetics. We care about our buttons being in the right place, at the right time for the right person.

We are motivated to deliver an exceptional product that makes keeping track of resources and customers easier.

We we work hard to get things right based on customer feedback.  This takes time to get right.

We havecreate a stable profitable business with a foundation that serves as a lifetime solution for our customers.

We've been at it for 17 years and we aren't going anywhere but up.

The Team

est. 2001

Let's not talk boring buzzwords

Pat and Jon met in college at the University of Georgia (pronounced, Geor-juh) where their knack for building things struck quick. The two launched their own IT support shop while still in school. After scaling their operations, shit hit the fan in 2001 during the dot com bubble. While looking for something a little more impactful and leveraged the growing professional service market, the two thought up bigWebApps, a technology firm that developed custom applications.

Through the process of executing on this, the team grew and so did the need to their need to effectively manage this team.  

The guys discovered a big opportunity. The need to deal with all of their clients in a more effective manner. That's when things got interesting and a baby help desk was born.

After creating their frist cloud-hosted solution into a well-groomed profitable venture, the team made the pivot to a full service PSA solution (professional service automation) which they launched in 2013.

They called it SherpaDesk.

CEO Patrick Clement

Patrick Clements

Founder and CEO

Pat is our patient and understanding CEO. A southern boy from Georgia living in San Francisco. He has a dog named Charlie and is a true adventurer. He recently scored a sweet new house near a jazz bar and we are convinced he'll soon take up trumpet lessons.
Ask Pat about living with patience and meaning.
CTO Jon Vickers

Jon Vickers

Founder and CTO

Jon is our hard working CTO living in Atlanta, Georgia. Jon enjoys his ability to architect and develop world-class solutions. Jon is a creator at heart having run his own businesses since he was 17.
Ask Jon about creating products.
Director of Sales Michael 'Mikey Mike' Clements

Michael 'Mikey Mike' Clements

Director of Sales

Mike, also from Georgia is our smoldering sales and support director living in Los Angeles, CA. Having moved to the southern California nearly 10 years ago, Mike has pursued a career on the side in film and entertainment. Mike is a father of three, husband and active fitness enthusiast.
Ask Mike about life balance, this guy has got it!
Content and Growth Strategist Andrew Frawley

Andrew Frawley

Content and Growth Strategist

Andrew moved to San Francisco in 2016 after growing up in Washington D.C. He likes to use writing, photography, and video to tell stories. An optimizer of life, he journals every day, meditates, takes cold showers and is always at flight-risk for travel to foreign countries.
Ask Andrew about lifestyle design.