SherpaDesk Time Tracking Software
SherpaDesk is a comprehensive IT help desk, time tracking, and invoicing solution trusted daily by businesses to streamline operations, improve support efficiency, and ensure accurate billing.
Capture Time Whenever, Wherever
Your time is your product—and your most valuable resource.
Whether you're at your desk, in the field, or working remotely, accurate time tracking is essential to maximize profitability and drive business growth.
On the Web
Track time effortlessly across accounts, support tickets, projects, and assets right from the SherpaDesk platform.
Using our Chrome extension, you can even log time outside the platform, making it easy to stay accurate while working across tools. It's a favorite for a reason!
On Your Mobile Phone
Log time on the go with SherpaDesk’s mobile-friendly time tracking. Easily track time against projects, tickets, and assets from any device—whether you're in the field or working remotely.
Over Email
Yes, you can even get paid for answering emails!
Use email command prompts to log time directly from your inbox and queue it for invoicing—no extra clicks required.
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Start/Stop Time Logging
With SherpaDesk’s built-in stopwatch, starting, stopping, switching tasks, or pausing is just a click away. Log time as you work and stay focused—no stress, no guesswork.
Time Sheets
View a calendar-style timesheet that shows how time is spent across accounts, projects, and technicians. Easily identify and flag billable vs. non-billable hours to ensure accurate reporting and invoicing.
Time Log Reporting
Get complete visibility into time logs by date, account, technician, task, or priority. Generate detailed reports to track what’s been logged, billed, invoiced, or paid—giving you full control over your team's productivity and profitability.
End of the Day Reporting
When your team is on the move or spread across locations, it’s tough to track who’s working on what—and for how long.
SherpaDesk solves this with automated daily summary emails, giving you a clear snapshot of each team member’s logged hours and active projects—so you can stay informed, ensure accountability, and manage productivity with ease.
Sync with Your Accounting System
Employee time is automatically logged and added to your invoicing queue, making billing fast and accurate.
With one-click integration to your accounting software, SherpaDesk transfers time data instantly—saving you hours each week and thousands in lost revenue annually.
At SherpaDesk, we’re dedicated to providing exceptional support whenever you need it.
Whether you have questions, need assistance, or want guidance on using our services, our support team is here to help.
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support@sherpadesk.com
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8AM - 6PM EST
EST: 1.866.996.1200 ext 2
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