Easy to Use

SherpaDesk automatically tracks your time, customer rates and expenses in real time.

With built-in invoicing, you can generate and  email professional invoices to your customers the moment you're ready - no manual work, no delays.

etu

Track Expenses Effortlessly

Stop losing revenue from untracked or forgotten expense. With SherpaDesk, you can easily capture  and manage expenses from your desk or on the go.

Effortlessly add expenses to invoices or mark them for reimbursement ensuring you get paid for every dollar spent.

exp

Time Tracking

SherpaDesk makes it easily to track and calculate earnings per customer, project, task or technician.

Simply log your hours - or start the built-in timer - and SherpaDesk will handle the rest with automated time tracking and rate calculations.

Create global rate plans and customize them for each client to ensure accurate billing. Gain at-a-glance visibility into how your team is spending their time, along with real-time status of every task and project.

 

ITT

Staff Payments

SherpaDesk invoicing software makes it easy to calculate hourly rates for each team member, ensuring accurate billing and fair compensation. 

Your staff simply enter their time and expenses, and SherpaDesk automatically handles the rest - generating precise invoices based on individual rates.

SPE

Smart Contracting 

SherpaDesk’s Contracts is designed for IT Managers and professional services organizations to simplify and automate recurring invoicing.

Easily set up monthly billing cycles for each customer, eliminating the hassle of manually tracking recurring charges.

 

SGC

Benefits to Your Organization

01
Billing Accuracy

Convert tracked time and expenses into client-ready invoices with a single click—eliminating manual errors and saving hours each week.

02
Custom Rates & Recurring Invoicing

Set global or client-specific rates and automate recurring invoices to streamline billing cycles and ensure consistent revenue flow.

03
Seamless Accounting Integration

Sync invoices directly with tools like QuickBooks, Xero, and more—ensuring smooth financial workflows and faster payment processing.

01
Billing Accuracy

Convert tracked time and expenses into client-ready invoices with a single click—eliminating manual errors and saving hours each week.

02
Custom Rates & Recurring Invoicing

Set global or client-specific rates and automate recurring invoices to streamline billing cycles and ensure consistent revenue flow.

03
Seamless Accounting Integration

Sync invoices directly with tools like QuickBooks, Xero, and more—ensuring smooth financial workflows and faster payment processing.

Get Started Now

No credit card required and setup in less than 2 minutes.

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At SherpaDesk, we’re dedicated to providing exceptional support whenever you need it.

Whether you have questions, need assistance, or want guidance on using our services, our support team is here to help.

Support
support@sherpadesk.com
Call
8AM - 6PM PST M-F
EST: 1.866.996.1200 ext 2
support

SherpaDesk is a great tool for small IT service providers. Ticketing, comments and time tracking works seamlessly together. Our customer happiness has grown after we started to use it.

Chris Simmons

Owner, Red Road Networks LLC

Your Questions Answered

What is SherpaDesk, and how can it help my business?

Create notifications based on events and time elapsed on a ticket to prevent important customer support issues from falling through the cracks.Create notifications based on events and time elapsed on a ticket to prevent important customer support issues from falling through the cracks.Create notifications based on events and time elapsed on a ticket to prevent important customer support issues from falling through the cracks.Create notifications based on events and time elapsed on a ticket to prevent important customer support issues from falling through the cracks.Create notifications based on events and time elapsed on a ticket to prevent important customer support issues from falling through the cracks.Create notifications based on events and time elapsed on a ticket to prevent important customer support issues from falling through the cracks.Create notifications based on events and time elapsed on a ticket to prevent important customer support issues from falling through the cracks.

What customer support options are available?

There are multiple ways to reach out to us. You can submit a ticket or email our support team support@sherpadesk.com. 

Another way to reach us is to give us a call. Our number is 866-966-1200 ext. 2

How does SherpaDesk’s email ticketing system work?

Need answer

How secure is my data with SherpaDesk?

SherpaDesk takes security very seriously. Elaborate here

Is there a free trial available?

Yes. You can start with SherpaDesk for 14 days. 

Can I customize interface to match my branding?

Create notifications based on events and time elapsed on a ticket to prevent important customer support issues from falling through the cracks.Create notifications based on events and time elapsed on a ticket to prevent important customer support issues from falling through the cracks.Create notifications based on events and time elapsed on a ticket to prevent important customer support issues from falling through the cracks.Create notifications based on events and time elapsed on a ticket to prevent important customer support issues from falling through the cracks.Create notifications based on events and time elapsed on a ticket to prevent important customer support issues from falling through the cracks.Create notifications based on events and time elapsed on a ticket to prevent important customer support issues from falling through the cracks.Create notifications based on events and time elapsed on a ticket to prevent important customer support issues from falling through the cracks.

Can SherpaDesk integrate with other software?

SherpaDesk integrates with Google Apps, Office, and accounting softwares including QuickBooks Online, Xero, FreshBooks. 

Regarding RMM, SherpaDesk integrates with NinjaOne

 

What is the pricing structure for SherpaDesk?

With SherpaDesk, you have the option to pay per month or annually.

If you are a large organization such as a school, the pricing is per # of enrolled students.

Reach out to us if you have any additional questions to sales@sherpadesk.com. 

Helping 100,000 organizations deliver the best customer experiences.

Transforming customer support with seamless, efficient solutions.

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Xero
Google Apps
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