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Avoid These 5 IT Hiring Mistakes in 2019

As an IT leader, you know the hiring decisions you make are critical to your team’s performance and your company’s success. Hiring the right people will help you meet key ...

3 Things Tech Startups Can’t Survive Without

By: Jessy Smulski on 01/10/19 8:48

by Jessy Smulski From uncharted territories and strange new landscapes to villainous hackers and unimaginable riches, the technology industry is like the Wild West — full of ...

Developer’s Corner: Mobile SherpaDesk App Updates

By: Eugene on 01/03/19 8:23

by Eugene Tolmachov We Have New Updates to The SherpaDesk Mobile App: Invoicing, Expenses, Non-working Time, Call to Tech & more. Our developers are continually working on ...

Are You Ready for AI Bot Assistants in Your Workplace?

By: Jordie Black on 12/27/18 10:29

When you think of AI and machine learning, what’s the first thought that comes to mind? For some, it’s sheer terror. Oh no! The robots are coming! My job is in jeopardy! In ...

3 Future Technologies Your Small Business Should Prepare for ASAP

By: Jessy Smulski on 12/20/18 8:31

When the final month of the year goes out in a blaze of tinsel and twinkle-lights, we can’t help but give in to our wistful yearning for a bright New Year. We stay up past ten ...

Six Ways To Retain Your Support Staff (Infographic)

By: Jessy Smulski on 12/12/18 14:18

6 Ways to Retain Your SupportStaﬀ This Holiday Season December doesn’t just mark the holiday season; it also heralds the highest employee turnover rates! ...

How To Track Your Customer’s Journey

By: Jessy Smulski on 12/05/18 8:08

By Jessy Smulski (Tech Writer) The “customer journey” is the step-by-step process a prospect takes to become your customer. By 2020, your customer’s experience of this ...

The Most Common IT Help Desk Issues

By: Jordie Black on 11/28/18 5:54

As a help desk professional, you understand that customers may come to you for a wide range of different reasons. But after you’ve been at the gig for a while, you’ll start to ...

Avoid These 5 IT Hiring Mistakes in 2019

Avoid These 5 IT Hiring Mistakes in 2019

3 Things Tech Startups Can’t Survive Without

Developer’s Corner: Mobile SherpaDesk App Updates

Are You Ready for AI Bot Assistants in Your Workplace?

3 Future Technologies Your Small Business Should Prepare for ASAP

Six Ways To Retain Your Support Staff (Infographic)

How To Track Your Customer’s Journey

The Most Common IT Help Desk Issues

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