Blog | SherpaDesk

How To End Micromanagement To Improve Your MSP Team

By: Jordie Black on 5/31/23 14:47

Picture this: You’re busy at work, and suddenly feel a warm waft of air on your neck. You’re being watched. Every mouse click, every key pressed on your keyboard is being observed.

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How To Map Your Customer Journeys

By: Jessy Smulski on 5/24/23 14:43

By Jessy Smulski (Tech Writer) The “customer journey” is the step-by-step process a prospect or lead takes to become your customer. Nowadays your customers' experience ...

UI/UX Design For Customer Self-Service Success

By: Florin R. Ferrs on 5/17/23 19:49

By Florin R. Ferrs (Tech Writer) What if we told you that having a good UI/UX design on your website and app will help build a culture of self-service with your users and help ...

Pick Patrick's Brain

By: Michael Clements on 5/10/23 16:01

Are you an IT or MSP professional struggling with a specific issue or seeking helpful advice? Look no further than SherpaDesk's Co-Founder and CEO, Patrick Clements. With years ...

Mobile Barcode Scanning for Assets

By: Patrick Clements on 5/9/23 15:07

We’re very excited to announce the launch of the latest update to our SherpaDesk mobile app, Release 1.3.8., now supporting barcode scanning technology specifically designed for ...

How To Overcome The Top MSP Challenges

By: Nick Saraev on 5/3/23 20:27

MSPs are facing increasing challenges as competition intensifies and technology continues to advance. To stay complacent would guarantee failure in an industry that moves faster ...

What's Next For The Managed Services Industry?

By: Nick Saraev on 4/26/23 18:47

When new technologies or business frameworks are introduced, they usually follow a sigmoid curve. This S-shaped curve has a slow, deliberate beginning before it explodes upward ...

How To Create Transparency With MSP Customers

By: Patrick Clements on 4/19/23 16:23

Transparency has become a buzzword in the IT industry. We hear a lot of talk about the need for MSP companies – large and small – to be transparent with their customers as a ...

How To End Micromanagement To Improve Your MSP Team

How To End Micromanagement To Improve Your MSP Team

How To Map Your Customer Journeys

UI/UX Design For Customer Self-Service Success

Pick Patrick's Brain

Mobile Barcode Scanning for Assets

How To Overcome The Top MSP Challenges

What's Next For The Managed Services Industry?

How To Create Transparency With MSP Customers

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