Smart contrcat 700 flt

Smart Contracting

By: Florin R. Ferrs on 08/15/18 15:52

    SherpaDesk's Smart Contracting Feature With SherpaDesk’s Contracts feature you can set up multiple recurring invoices for your customers.       Each contract can include ...
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retain hero final

How to Retain Your Customer Support Staff

By: Jordie Black on 08/02/18 7:42

by Jordie Black   One of the most significant issues you’ll have as a help desk manager is working out effective ways to ensure you retain your customer support staff.
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5WysSystemAdmin-Featured

5 Ways Your System Admin Saves The Day

By: Jessy Smulski on 07/25/18 15:09

by Jessy Smulski   The business technology landscape at large is a bizarre, and paradoxical environment laden with unpredictability at every turn. An IT helpdesk business cannot ...
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13-top-jobs-Featured

13 Top Jobs in Tech & IT

By: Carrie Dagenhard on 07/18/18 14:16

For 2018 and Beyond Technology isn’t just a fast-growing industry — technology powers every sector of the economy. Even if an organization doesn’t sell a tech product or service ...
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Nick-Featured

Your Future Depends On Taking Big Risks

By: Carrie Dagenhard on 07/11/18 13:53

Q&A with Reddit’s VP of Engineering Nick Caldwell It’s a crossroads that nearly every IT professional reaches at some point in their career: stay with the safe, steady, reliable ...
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Featured Tech News

July Tech News Roundup

By: Florin R. Ferrs on 07/11/18 13:40

Here's Some Tech News That Caught Our Attention This Month.     1 - Why does the tech community support universal basic income?  (Because AI Bots are taking over?)   2 - IBM is ...
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ANIM_IT-Hell-700

Tales From IT Helpdesk Hell (Vol II)

By: Jessy Smulski on 07/11/18 11:21

IT Helpdesk techs are a special breed of superhero. Instead of capes, they don glasses and a headset. Instead of a radioactive spider bite or science experiment gone wrong, their ...
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AI-Featured

Advanced AI Bots: Enemies Or Saviors?

By: Carrie Dagenhard on 07/04/18 21:18

"The development of full artificial intelligencecould spell the end of the human race.” - Stephen Hawking     It was like something out of a campy sci-fi thriller or an episode of
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