How Can You Close Your Business'  IT Skills Gap?

The IT skills gap is a problem shared by every single business on the planet. It does not discriminate against industry, size or region. It does not care about developed or ...
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Developer's Corner: Mobile  Updates

by Eugene Tolmachov (SherpaDesk IT Developer) We’re happy to announce new updates to our SherpaDesk mobile app. Now users will be able to see and manage their profile, assign ...
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6 Projects IT Teams Can Tackle During the Summer Slowdown

All IT professionals know that things slow down during the summer (especially within the IT department). But just because everything slows down doesn’t mean that there aren’t ...
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Project Management  & Board View

We're always looking for ways to improve our project management system. That's why we introduced Boards. With Boards, you can create custom statuses, like completed, release ...
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Mid-Year IT Budget Check: How to Best Use Your Tech Dollars

It’s hard to believe we’re nearly halfway through 2019. It seems like yesterday we were all donning our New Years’ hats, waving sparklers and toasting to all the ways this year ...
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How To Avoid Workplace Burnout

Working an IT helpdesk can be very rewarding, but as we know, it may come with some hardships. The job can be stressful, and when that pressure is dealt with by working more ...
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We're on Reddit!

We have a policy at SherpaDesk: To listen to our customers. We've mentioned that many times before. We also want our users to be able to communicate among themselves. But why ...
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Spring Cleaning Tips For IT Helpdesk Pros

  8 Cleaning Tipsfor Busy HelpDesk Pros When your job is to solve problems for other people, it’s easy to sweep routine cleaning and organizing under the rug. But, a ...
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