How To Avoid Workplace Burnout

Working an IT helpdesk can be very rewarding, but as we know, it may come with some hardships. The job can be stressful, and when that pressure is dealt with by working more ...
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We're on Reddit!

We have a policy at SherpaDesk: To listen to our customers. We've mentioned that many times before. We also want our users to be able to communicate among themselves. But why ...
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Spring Cleaning Tips For IT Helpdesk Pros

  8 Cleaning Tipsfor Busy HelpDesk Pros When your job is to solve problems for other people, it’s easy to sweep routine cleaning and organizing under the rug. But, a ...
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How To Get The Most Out Of An IT Conference

Attending a tech conference is an excellent way to brush up on the latest IT best practices, boost your skills in new areas, demo cool new gadgets and connect with like-minded ...
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The Key to IT Helpdesk Digital Transformation Success

Just like every area of business, IT helpdesks are subject to change. This change comes in the form of a digital transformation. This transformation has affected all areas of ...
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Results From Our New Features For 2019 Survey

We have a policy at SherpaDesk, and that is to continue developing new features to help you run your business and make you more efficient and profitable.   What New Features ...
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Projects Feature Updates

We have a policy at SherpaDesk that every one of our team members has taken to heart.   Always listen to our users.   So when our users reached out asking for a more visual ...
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SherpaDesk Tip: How To Improve Your Customer Journey

By Jessy Smulski   The internet is abuzz with talk about the importance of creating an exceptional customer experience. But what does that really mean? And, more importantly, ...
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