Product Update: SherpaDesk API and Mobile App

We are excited to introduce the latest update to our new app.

New features:

1) New update notifications

It doesn’t matter if you work with the app on a continuous basis or not, SherpaDesk is always checking for the latest version. If there is new version, you will get this prompt:

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2)  Custom Name support added

Depending on what custom names you use for your organization set in the Configuration settings your mobile interface will also use these same names

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3) Added Notes and Files tab on Ticket details and Account details:

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Fixed bugs:

1) Fixed bug to show all queues:

2) Fixed the Start/Stop timer from showing wrong values

3) Fixed multiple toast alerts not closed automatically

SherpaDesk is the definitive helpdesk solution for all your support, project management, and billing issues. 

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Eugene
By Eugene

API & Mobile Engineer at SherpaDesk

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