SherpaDesk New Features

By Patrick Clements You must know by now that at SherpaDesk we make an effort to listen to our customers.
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SherpaDesk Email Parsing

By Patrick Clements We hear a lot about email parsing nowadays, but some business owners may still not be aware of the time savings and efficiency that email parsing can bring ...
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The Biggest Tech Turkeys Of 2019

  We like to think that we live in a modern technological world where everything is innovative and unprecedented, practically at the cusp of an AI revolution. But unfortunately ...
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SherpaDesk's TO-DO Feature

By Patrick Clements "Good leaders do, but great leaders delegate." This is a commonly repeated motto among entrepreneurs. However, most small business owners find it difficult ...
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How To Rate-Limit Your API To Improve Performance

by Eugene Tolmachov (SherpaDesk IT Developer)  
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Tales From IT Helpdesk Hell (Vol. III)

"Tales From IT Hell" is back! In Vol. III, we again dredge the netherworlds of IT Support for Halloween worthy stories of hellish customer support issues, because as you know, ...
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Get Smart: SherpaDesk's Smart Contracting

By Patrick Clements  No one has ever said that being an entrepreneur or IT Manager is easy; you have multiple customers to serve, and each customer has unique issues and needs.
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Is It Time To Switch To SherpaDesk From Autotask?

By Patrick Clements   Remember those old Apple "I'm a Mac"/"I'm a PC" commercials where a 'square' John Hodgman (playing the PC) compared himself to the 'hip' Mac, played by ...
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