Help Desk Support Software for Professional Service Teams that Integrates Seamlessly with:

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All the Features You Need

 

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A Home Base

Sherpadesk is the all-in-one automated solution that combines all the tools you need to run your business and team more effectively: Helpdesk ticketing, analytics, invoicing, project management, time tracking and easy billing.

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A Complete Set Up

Though you might be an IT Rockstar, you won’t need an IT Superhero to set up your PSA. Our quick and easy installation gets you doing more of what you love and out of admin hell.

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A Solution that Grows

Start with the IT Helpdesk team you have now, then easily (and affordably) add more agents as you grow. Save money by only paying for the agents you need...when you need them.

 

 

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Helpdesk / Ticketing

SherpaDesk’s helpdesk support ticketing system makes receiving, routing, responding and reporting on your customer support tickets easy for you and your team.

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Project Management

SherpaDesk's project management software helps you organize your business’s communications, time, tasks, and expenses. All in one central location online.

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Time Tracking

SherpaDesk’s time tracking software makes it easy to capture your billable time. With multiple ways to track time, we make sure that nothing falls through the cracks.

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Asset Management

SherpaDesk's asset management software integrates seamlessly with your support and billing platform allowing you to easily stay on top of all of the assets you manage.

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Invoicing and Billing

Make payments and send invoices to customers so you and your team can get paid faster with SherpaDesk’s invoicing software.

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Data Reporting

SherpaDesk's data reporting software helps your business see and understand your data in real-time.

 

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A Feature-Rich Application

From IT Helpdesk ticket submissions to tracking billable and non-billable time, as well as invoicing and resource allocation. SherpaDesk delivers a full suite of Professional Services Automation Software at your fingertips. The solution you need to save time, stay organized, and bill accurately.

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Professional Services Automation
That Grows With Your Business

SherpaDesk is designed to grow with your business. From an army of one shop to a large setup with multiple agents, we have the right automated features you'll need in all stages of growth.

 

 

Reporting You Can Use

SherpaDesk’s customizable data reporting dashboard integrates seamlessly with your helpdesk tools and can generate reports automatically on a recurring schedule. Get real-time analytics the fast and easy way, giving your administrators the data they need, when they need it.

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Matt Cabanas

 

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SherpaDesk is great. I've tried many different ticketing solutions and SherpaDesk works best for me. It was very easy to setup, very easy to use. I can have a new instance up and running in 10 minutes. You have the flexibility of using all of its functionality or just parts based on your needs.

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— Matt Cabanas, IT Manager, The Link Companies

 

 

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