IT Asset Management Made Easy

 

Manage laptops, monitors, servers and more

 

SherpaDesk's Asset Manager is seamlessly integrated into your support and billing platform allowing you to easily stay on top of all of the assets you manage. By getting quick insights into what is being used across a network, organizations can stay proactive vs being reactive in support.

SherpaDesk's Asset Manager

 

 


 

 

Report on Asset History

 

 

Asset History

Report on Asset History

Identify bottlenecks, make informed decisions, monitor service desk performance, and improve service delivery with custom reporting capabilities. Create custom dashboards views to see a detail history on all of your assets work service and warranty information.

 

 

Customization

 

 

properties

Customization

Create custom data fields for each asset types to track the the information that is relevant to your organization's support. Quickly search and sort on these custom fields to see a list of relevant assets based on their properties.

 

 

 

Connect

Connect Your Assets to Tickets

Combine support with your organization’s assets.

 

Instantly connect assets to tickets to see specific asset details whenever a ticket is retrieved. Easily search assets, attach numerous assets to a ticket, and review related asset information.

Connect Your Assets to Tickets

 

Connect Your Assets to Tickets

 


 

Existing Assets

 

Efficient

 

Efficient Asset Auditing

It’s not uncommon for IT equipment to go missing. SherpaDesk allows organizations to run scheduled physical audits to keep up to date records on where assets are located and who is responsible for them.

 

 

Asset auditor compiles more than just hardware and software details, you can easily track vendor data, purchase orders, warranties, lease terms, and maintenance agreements — in a single location.

 

 


 

 

Asset Log

 

View Detailed Asset Information

View Detailed Asset Information

 

View all related asset information for new tickets that arrive

 

Quickly identify all associated assets that relate to an asset

 

Easily review an asset’s support and cost history

 

Review the asset logs to see when and who made the latest changes

 

Track parts and service warranties