IT Asset Management Made Easy


Manage laptops, monitors, servers and more


SherpaDesk's Asset Manager is seamlessly integrated into your support and billing platform allowing you to easily stay on top of all of the assets you manage. By getting quick insights into what is being used across a network, organizations can stay proactive vs being reactive in support.

SherpaDesk's Asset Manager





Report on Asset History



Asset History

Report on Asset History

Identify bottlenecks, make informed decisions, monitor service desk performance, and improve service delivery with custom reporting capabilities. Create custom dashboards views to see a detail history on all of your assets work service and warranty information.








Create custom data fields for each asset types to track the the information that is relevant to your organization's support. Quickly search and sort on these custom fields to see a list of relevant assets based on their properties.





Connect Your Assets to Tickets

Combine support with your organization’s assets.


Instantly connect assets to tickets to see specific asset details whenever a ticket is retrieved. Easily search assets, attach numerous assets to a ticket, and review related asset information.

Connect Your Assets to Tickets


Connect Your Assets to Tickets



Existing Assets




Efficient Asset Auditing

It’s not uncommon for IT equipment to go missing. SherpaDesk allows organizations to run scheduled physical audits to keep up to date records on where assets are located and who is responsible for them.



Asset auditor compiles more than just hardware and software details, you can easily track vendor data, purchase orders, warranties, lease terms, and maintenance agreements — in a single location.





Asset Log


View Detailed Asset Information

View Detailed Asset Information


View all related asset information for new tickets that arrive


Quickly identify all associated assets that relate to an asset


Easily review an asset’s support and cost history


Review the asset logs to see when and who made the latest changes


Track parts and service warranties