COVID-19: What Can IT Managers Do To Help?

The World Health Organization has officially declared COVID-19 a pandemic. Now countries and cities around the world can start more drastic preventive measures to protect the ...
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Is Shadow IT Throwing Shade At Your Business?

Shadow IT is the villainous name given to any IT system or solution used for business purposes that are not explicitly approved by the IT department. It’s not quite as chilling as ...
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COVID-19: Does Your Business Have a Disaster Recovery Plan?

By Jessy Smulski & Florin R. Ferrs The Coronavirus outbreak once again reminds IT Managers and business owners that the best time to plan for pandemics and natural disasters is ...
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Developer's Corner: Are Progressive Web Apps (PWAs) The Future Of Mobile Development?

by Eugene Tolmachov (SherpaDesk IT Developer) At SherpaDesk, our developers are continuously working on ways to improve the user experience of our mobile (and desktop) app. We ...
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SherpaDesk All Access

By Patrick Clements At SherpaDesk we make a big effort to make things easy for our customers. One way of making things easy is to offer access to SherpaDesk, even when you're out ...
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Share The Love For IT Startup Success

By Florin R. Ferrs The Beatles once sang, "All You Need is Love, Love Is All You Need," and perhaps they were on to something. What if I told you that "All You Need Is Love" ...
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Top IT Conferences of 2020 Part 2

By Florin R. Ferrs (Tech writer) As we mentioned in part one, IT Conferences are crucial for tech startups. They can make a huge difference in the success of your company, so ...
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New Knowledgebase Features

It's a known fact that a well-run knowledgebase system can boost your customer service, assist with onboarding, and help your techs solve frequently asked questions. But did you ...
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