What Self Driving Cars Can Teach Us

About IT Helpdesk Automation  Self-driving cars, driverless cars, and automated cars are perhaps just buzzwords to you. The latest tech trend to get excited about. But ...
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Top IT Conferences of 2018

Everyone loves a good industry conference, and for IT professionals it’s practically a necessity. But why? Because IT helpdesk professionals like you often find themselves working ...
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How To Start A Tech Startup

(& Keep It Running) An Interview With Patrick Clements(SherpaDesk founder) By Florin R. Ferrs, Technology Writer Silicon Valley is full of success stories of startups that began ...
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Top Tips From IT Helpdesk Managers 

Successfully managing your IT helpdesk involves creating a strong level of cohesion between your internal processes and your external customer expectations. Keeping everyone happy ...
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Tech Innovation at CES 2018

The yearly CES Trade Show in Las Vegas is the prime gathering of technological innovators in the world, where next-generation ideas and thinkers are introduced. This year, our Man ...
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How to Use HubSpot’s API to Generate Custom Reports

SherpaDesk's Developer's Corner By Eugene Tolmachov (SherpaDesk Head Developer)   HubSpot is a well known “all-in-one digital marketing software” that provides tools that help ...
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Prevent IT Support Desk Burnout

By Jordie Black (Technology Writer)   Your IT Helpdesk support team  is the backbone of your company. They’re the first point of call when one of your customers has an issue with ...
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