New Knowledgebase Features

It's a known fact that a well-run knowledgebase system can boost your customer service, assist with onboarding, and help your techs solve frequently asked questions. But did you ...
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How To Use Web Crawlers For Content Research

By Orlando Trejo Written For humans. Curated by Bots. Do we write for humans or bot crawlers? That's the question haunting every online content creator today. The truth is that ...
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Top IT Conferences of 2020 (That You Should Attend) Part 1

By Florin R. Ferrs (Tech writer) IT Pros and entrepreneurs understand that attending the right IT conference can often mean the difference between moving beyond the startup ...
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Contract Detail Report & Happy Holidays

By Patrick Clements Having the ability to review the status of all your open contracts at a glance was a much-requested feature for SherpaDesk. So we're happy to announce that our ...
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SherpaDesk New Features

By Patrick Clements You must know by now that at SherpaDesk we make an effort to listen to our customers.
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SherpaDesk Email Parsing

By Patrick Clements We hear a lot about email parsing nowadays, but some business owners may still not be aware of the time savings and efficiency that email parsing can bring to ...
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The Biggest Tech Turkeys Of 2019

We like to think that we live in a modern technological world where everything is innovative and unprecedented, practically at the cusp of an AI revolution. But unfortunately ...
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SherpaDesk's TO-DO Feature

By Patrick Clements "Good leaders do, but great leaders delegate." This is a commonly repeated motto among entrepreneurs. However, most small business owners find it difficult to ...
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