How To Deal With Frustrated Customers

By: Carrie Dagenhard on 9/16/20 17:08

By Carrie Dagenhard (Tech Writer) Are challenging or frustrated customers stressing your IT team out? Here are four useful tips customer service help desk pros can use to keep ...
Read More

Outages: What To Do When They Happen

By: Florin R. Ferrs on 9/9/20 18:49

By Florin R. Ferrs (Tech Writer) Outages are the bane of IT managers, network administrators, and MSPs’ existence the world over. Some IT professionals think of outages as an ...
Read More

A New Frame Of Mind For IT Managers

By: Jessy Smulski on 9/2/20 17:10

By Jessy Smulski (Tech Writer) What's the key to your business's continuity during the new normal? Consumer spending is down; the national debt is up, the unemployment rate ...
Read More

Tools IT Managers Need to Support Remote Workers & Students

By: Michael Clements on 8/26/20 16:50

By Mike Clements (SherpaDesk’s Sales & Customer Service Director) As millions of former office workers worldwide are set to continue working remotely from home more or less ...
Read More

Customer Journey Mapping Secrets

By: Jessy Smulski on 8/19/20 20:02

By Jessy Smulski (Tech Writer) Are You Tracking Your Contacts From Prospect to Customer? The most successful MSPs know that the best way to target and close elusive customers is ...
Read More

Quick Guide to RMM Software

By: Carrie Dagenhard on 8/12/20 15:03

An IT Superhero’s QuickGuide to RMM Software Remote work has quickly become the new norm and, for IT leaders, this presents a whole new crop of security and logistical ...
Read More

Virtual Tech Conferences of 2020 (That You Should Check Out)

By: Florin R. Ferrs on 6/3/20 20:48

By Florin R. Ferrs (Tech writer) 2020 was supposed to be a bumper year for IT conferences, with all the large tech players planning bigger and better things than in years ...
Read More

Time To Make The Switch

By: Patrick Clements on 5/20/20 12:55

By Patrick Clements (SherpaDesk's CEO) Every successful business owner, entrepreneur, and IT manager has reached the critical point in their career where they realize that ...
Read More
  • There are no suggestions because the search field is empty.

subscribe

Subscribe_img
Don't Miss the Latest Tips from SherpaDesk

blog categories

Sherpadesk University Banner

SherpaDesk University Click Here
EBook

The Ultimate Guide to Choosing
and Understanding PSA Software

Learn the 8-step process to understanding,
evaluating and implementing PSA Software.

Features

Software

Integrations

Industries

Compare

Case Studies

Company
sherpadesk

SherpaDesk ©