Blog | SherpaDesk | Customer Success (2)

Cybercrime Trends This Spooky Season

By Carrie Dagenhard (Tech Writer) Haunted houses may be closed this Halloween season, but plenty of scares are still lurking around dark corners — and most of them aren’t the ...

How To Apologize To Your Customers (& When)

By: Florin R. Ferrs on 10/7/20 19:31

By Florin R. Ferrs (Tech Writer) IT professionals may believe that they are in the technology business, and of course, they are. But what if we told you that IT professionals ...

How To Keep Your Private Information Secure Online

By: Brad Smith on 9/30/20 15:55

By Brad Smith (Tech Writer) If you spend a lot of time online, you know your information can become vulnerable. Whether you shop, bank, or just check your email, crucial data ...

How To Deal With Frustrated Customers

By: Carrie Dagenhard on 9/16/20 17:08

By Carrie Dagenhard (Tech Writer) Are challenging or frustrated customers stressing your IT team out? Here are four useful tips customer service help desk pros can use to keep ...

Deploy A Winning Customer Service Philosophy

By: Florin R. Ferrs on 8/5/20 23:09

By Florin R. Ferrs (Tech Writer) Are you doing everything that can be done to ensure that your business continues to offer world class customer service tomorrow? Many IT ...

Now is the Time to Boost Customer Satisfaction

By: Carrie Dagenhard on 7/29/20 15:12

By Carrie Dagenhard (Tech Writer) Are you looking to increase client retention and keep your business thriving? Here’s how you can boost customer satisfaction — even during the ...

How to Grow Your Business in a Work-From-Home World

By: Jessy Smulski on 7/22/20 15:41

By Jessy Smulski (Tech Writer) It’s a challenging time to grow an IT or MSP business, but the potential is still there—even if your new HQ happens to be a home office. The fact ...

IT Budget Segmentation To Face The New Normal

By: Florin R. Ferrs on 7/15/20 15:40

By Florin R. Ferrs (Tech Writer) The new normal ushered in by the pandemic is quickly becoming the next normal. How can you position your IT business or department to not only ...

Cybercrime Trends This Spooky Season

Cybercrime Trends This Spooky Season

How To Apologize To Your Customers (& When)

How To Keep Your Private Information Secure Online

How To Deal With Frustrated Customers

Deploy A Winning Customer Service Philosophy

Now is the Time to Boost Customer Satisfaction

How to Grow Your Business in a Work-From-Home World

IT Budget Segmentation To Face The New Normal

subscribe

Don't Miss the Latest Tips from SherpaDesk

blog categories

SherpaDesk University

Features

Software

Integrations

Industries

Compare

Case Studies

Company