Ten Things Your MSP Must Do To Succeed Today

By: Nick Saraev on 6/7/23 14:39

“Innovate or die." Peter Drucker's famous quote feels more relevant with each passing year. Businesses that fail to look forward and are content to stay within their comfort ...
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How To End Micromanagement To Improve Your MSP Team

By: Jordie Black on 5/31/23 14:47

Picture this: You’re busy at work, and suddenly feel a warm waft of air on your neck. You’re being watched. Every mouse click, every key pressed on your keyboard is being observed.
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How To Map Your Customer Journeys

By: Jessy Smulski on 5/24/23 14:43

By Jessy Smulski (Tech Writer) The “customer journey” is the step-by-step process a prospect or lead takes to become your customer. Nowadays your customers' experience of ...
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UI/UX Design For Customer Self-Service Success

By: Florin R. Ferrs on 5/17/23 19:49

By Florin R. Ferrs (Tech Writer) What if we told you that having a good UI/UX design on your website and app will help build a culture of self-service with your users and help ...
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Pick Patrick's Brain

By: Michael Clements on 5/10/23 16:01

Are you an IT or MSP professional struggling with a specific issue or seeking helpful advice? Look no further than SherpaDesk's Co-Founder and CEO, Patrick Clements. With years ...
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Mobile Barcode Scanning for Assets

By: Patrick Clements on 5/9/23 15:07

We’re very excited to announce the launch of the latest update to our SherpaDesk mobile app, Release 1.3.8., now supporting barcode scanning technology specifically designed for ...
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How To Overcome The Top MSP Challenges

By: Nick Saraev on 5/3/23 20:27

MSPs are facing increasing challenges as competition intensifies and technology continues to advance. To stay complacent would guarantee failure in an industry that moves faster ...
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What's Next For The Managed Services Industry?

By: Nick Saraev on 4/26/23 18:47

When new technologies or business frameworks are introduced, they usually follow a sigmoid curve. This S-shaped curve has a slow, deliberate beginning before it explodes upward ...
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