Three Chilling IT Tales That Will Give You Nightmares

When you think of the most dangerous jobs on earth, you probably don’t think of the IT profession. Construction crews that strut across scaffolding twenty stories above the ...
Read More

Five IT Nightmares (That Will Make You Want to Update Your Disaster Recovery Plan)

We don’t need to tell you that data loss is excruciatingly expensive, destructive and frustrating. As an IT pro, you’re already well aware of the fact that losing even a few files ...
Read More

The Plano ISD IT Helpdesk Interview

To find out how the SherpaDesk Asset Management feature & asset tracking integration has helped improve their hardware auditing processes, we spoke to Randi Weaver, Coordinator ...
Read More

SaaS vs On-Premise

Ready To Move To The Cloud? To help you make an informed decision, we've created this handy infographic with the pros and cons of moving to the cloud vs. keeping it in-house.
Read More

Should You Move to a Cloud-Based ITSM Solution?

There’s a longstanding argument for moving your IT helpdesk services over time to the cloud. Whether you think cloud software is a fad or the future, you’ll soon appreciate the ...
Read More

Dreamforce and the Rise of Tech Company Towns

by Max Milano (Tech Writer) Company towns are as old as America itself. One can argue that the history of America is the history of company towns; from the Pilgrim settlements ...
Read More

A Time Tracker App Can Improve Productivity

If your significant other told you they were going to use a time tracker app to see how long it took you to complete your daily tasks, what would your first thought be? Probably: ...
Read More

Smart Contracting

SherpaDesk's Smart Contracting Feature With SherpaDesk’s Contracts feature you can set up multiple recurring invoices for your customers. Each contract can include ...
Read More