Deploy A Winning Customer Service Philosophy

By Florin R. Ferrs (Tech Writer)   Are you doing everything that can be done to ensure that your business continues to offer world class customer service tomorrow? Many IT ...
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IT Budget Segmentation To Face The New Normal

By Florin R. Ferrs (Tech Writer)   The new normal ushered in by the pandemic is quickly becoming the next normal. How can you position your IT business or department to not ...
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Virtual Tech Conferences of 2020 (That You Should Check Out)

By Florin R. Ferrs (Tech writer)   2020 was supposed to be a bumper year for IT conferences, with all the large tech players planning bigger and better things than in years ...
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SherpaDesk + NinjaRMM Integration

Covid-19 and stay-at-home has changed our world abruptly. This presents unique challenges for IT Managers who need to make sure they have the right tools to service all their ...
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SherpaDesk University

To switch or not to switch? This is the question that haunts most I.T. managers when it comes to migrating from their current PSA software (or any other kind of company-wide ...
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New Remote Alerts Feature

To better equip SherpaDesk users who are working from home and serving their customers remotely, we've updated our SherpaDesk Alerts feature to run independently of NinjaRMM ...
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COVID-19: For IT Managers, Home Is The Front Line

IT Managers may not be customarily considered first responders. Still, when it comes to fighting the challenges of the COVID-19 pandemic, IT managers are in a unique position ...
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COVID-19: What Can IT Managers Do To Help?

The World Health Organization has officially declared COVID-19 a pandemic. Now countries and cities around the world can start more drastic preventive measures to protect the ...
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