IT Helpdesk Software: 7 Must-Have Features

As an IT leader and entrepreneur, you know that your team is only as capable as the IT help desk software you give them. Without a PSA software with certain critical features, ...
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Five IT Nightmares (That Will Make You Want to Update Your Disaster Recovery Plan)

We don’t need to tell you that data loss is excruciatingly expensive, destructive and frustrating. As an IT pro, you’re already well aware of the fact that losing even a few files ...
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7 Things You Can Do Right Now to Boost Your IT Career

There are few things worse than feeling stuck, burnt out or otherwise unhappy in a job. After all, we spend a significant chunk of our waking hours working, and when you’re not ...
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13 Top Jobs in Tech & IT

For 2018 and Beyond Technology isn’t just a fast-growing industry — technology powers every sector of the economy. Even if an organization doesn’t sell a tech product or service ...
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Your Future Depends On Taking Big Risks

Q&A with Reddit’s VP of Engineering Nick Caldwell It’s a crossroads that nearly every IT professional reaches at some point in their career: stay with the safe, steady, reliable ...
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Advanced AI Bots: Enemies Or Saviors?

"The development of full artificial intelligencecould spell the end of the human race.” - Stephen Hawking     It was like something out of a campy sci-fi thriller or an episode of
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5 Endpoint Security Tips

Your Small Business Can't Ignore Managing IT for a small business often means balancing the fine line between protecting your environment and staying within budgets. While larger ...
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How To Build Happy IT Teams

In Five Easy Steps Imagine if one of your team members came to you today and put in their two weeks notice or, worse, decided to leave without any notice at all. There’s no doubt ...
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