How To Avoid Workplace Burnout

Working an IT helpdesk can be very rewarding, but as we know, it may come with some hardships. The job can be stressful, and when that pressure is dealt with by working more hours ...
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Spring Cleaning Tips For IT Helpdesk Pros

8 Cleaning Tipsfor Busy HelpDesk Pros When your job is to solve problems for other people, it’s easy to sweep routine cleaning and organizing under the rug. But, a ...
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The Key to IT Helpdesk Digital Transformation Success

Just like every area of business, IT helpdesks are subject to change. This change comes in the form of a digital transformation. This transformation has affected all areas of ...
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Five Steps To IT HelpDesk Magic

5 Steps to Helpdesk Magic As technology grows in adoption and complexity, so do the expectations and pressures placed upon your IT helpdesk. From WiFi outages and software ...
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The Prosper ISD Interview

To find out how SherpaDesk's asset management feature with barcode scanning has helped improve hardware auditing for the Prosper Independent School District, we spoke to Fernando ...
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Top IT Conferences of 2019 That You Should Attend  (Part 2)

As an IT professional, attending a conference is a great way to connect with like-minded people through networking, as well as learn from some of the best in your own industry. ...
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Top IT Conferences of 2019 That You Should Attend  (Part 1)

As an IT professional, attending a conference is a great way to connect with like-minded people through networking, as well as an excellent opportunity to learn from some of the ...
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Developer's Corner November 2018

by Eugene Tolmachov In this month's "Developer's Corner" we bring you the latest updates to our SherpaDesk Mobile App: Smart Contracts & New Ticket Filters. The life of the ...
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