Top IT Conferences of 2020 (That You Should Attend) Part 1

  By Florin R. Ferrs (Tech writer)   IT Pros and entrepreneurs understand that attending the right IT conference can often mean the difference between moving beyond the ...
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The Importance of Seeking Help to Run Your Startup

By Florin R. Ferrs (Tech writer)   Scaling is what distinguishes a startup from a small business, but some startups don't grow as expected because they don't get the help they ...
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Five Smart Digital Transformation Tips

By Mina Brown (Tech writer)   It's no secret that startups & small businesses are now benefiting greatly from new technology. That isn't to say, however, that all new ...
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The Biggest Tech Turkeys Of 2019

  We like to think that we live in a modern technological world where everything is innovative and unprecedented, practically at the cusp of an AI revolution. But unfortunately ...
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SherpaDesk's TO-DO Feature

By Patrick Clements "Good leaders do, but great leaders delegate." This is a commonly repeated motto among entrepreneurs. However, most small business owners find it difficult ...
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How To Rate-Limit Your API To Improve Performance

by Eugene Tolmachov (SherpaDesk IT Developer)  
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Tales From IT Helpdesk Hell (Vol. III)

"Tales From IT Hell" is back! In Vol. III, we again dredge the netherworlds of IT Support for Halloween worthy stories of hellish customer support issues, because as you know, ...
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Get Smart: SherpaDesk's Smart Contracting

By Patrick Clements  No one has ever said that being an entrepreneur or IT Manager is easy; you have multiple customers to serve, and each customer has unique issues and needs.
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