A Time Tracker App Can Improve Productivity

If your significant other told you they were going to use a time tracker app to see how long it took you to complete your daily tasks, what would your first thought be? Probably: ...
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Smart Contracting

SherpaDesk's Smart Contracting Feature With SherpaDesk’s Contracts feature you can set up multiple recurring invoices for your customers. Each contract can include ...
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How to Retain Your Customer Support Staff

by Jordie Black One of the most significant issues you’ll have as a help desk manager is working out effective ways to ensure you retain your customer support staff.
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13 Top Jobs in Tech & IT

For 2018 and Beyond Technology isn’t just a fast-growing industry — technology powers every sector of the economy. Even if an organization doesn’t sell a tech product or service ...
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Your Future Depends On Taking Big Risks

Q&A with Reddit’s VP of EngineeringNick Caldwell It’s a crossroads that nearly every IT professional reaches at some point in their career: stay with the safe, steady, reliable ...
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Advanced AI Bots: Enemies Or Saviors?

"The development of full artificial intelligencecould spell the end of the human race.” - Stephen Hawking It was like something out of a campy sci-fi thriller or an episode of
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Should You Re-Assess Your IoT Strategy?

Data is the new gold and no other technology in existence strikes it as rich as the Internet of Things. By 2020, Gartner predicts that we will have 31 billion connected IoT ...
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