IT Call Center Scams: Prevention & Payback

By Florin R. Ferrs (Tech Writer) IT call center scams are as old as the internet (older actually). Still, these scams have grown exponentially in the last few years, preying on ...
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UI/UX Design For Customer Self-Service Success

By Florin R. Ferrs (Tech Writer) What if we told you that having a good UI/UX design on your website and app will help build a culture of self-service with your users and help ...
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Best Password Storage Solutions For IT Managers

By Florin R. Ferrs (Tech Writer) Nothing keeps IT managers and MSPs more awake at night than the knowledge that their customers’ (or God forbid their own) C-Suite thinks that ...
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Top Virtual Tech Conferences of 2021 (Part 2)

By Florin R. Ferrs (Tech writer)   Smart IT Managers and Tech Entrepreneurs understand that they have to make sure they maintain a training level that matches the speed of ...
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Top Virtual Tech Conferences of 2021 (Part 1)

By Florin R. Ferrs (Tech writer)   Another year, another lockdown. Fortunately, IT professionals have made huge strides over the last few months helping their businesses make ...
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2020: A Look Back (& Looking Forward To 2021)

By Florin R. Ferrs (Tech Writer)   Let's face it, 2020 was a doozy. Annus horribilis doesn't even begin to cover the litany of challenges and truly heart-wrenching realities ...
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The Biggest Tech Turkeys Of 2020

  By Florin R. Ferrs (Tech Writer) Annus horribilis doesn't even begin to describe 2020. So far, we've been subjected to a global pandemic, extensive wildfires (first in ...
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The Benefits Of A Team Calendar

By Florin R. Ferrs (Tech Writer)   There was a time when IT managers worked in the same office as the rest of their team, and it was relatively easy to keep track of what ...
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