Blog | SherpaDesk | Florin R. Ferrs

Outages: What To Do When They Happen

By Florin R. Ferrs (Tech Writer) Outages are the bane of IT managers, network administrators, and MSPs’ existence the world over. Some IT professionals think of outages as an ...

Deploy A Winning Customer Service Philosophy

By: Florin R. Ferrs on 08/05/20 23:09

By Florin R. Ferrs (Tech Writer) Are you doing everything that can be done to ensure that your business continues to offer world class customer service tomorrow? Many IT ...

IT Budget Segmentation To Face The New Normal

By: Florin R. Ferrs on 07/15/20 15:40

By Florin R. Ferrs (Tech Writer) The new normal ushered in by the pandemic is quickly becoming the next normal. How can you position your IT business or department to not ...

Virtual Tech Conferences of 2020 (That You Should Check Out)

By: Florin R. Ferrs on 06/03/20 20:48

By Florin R. Ferrs (Tech writer) 2020 was supposed to be a bumper year for IT conferences, with all the large tech players planning bigger and better things than in years ...

SherpaDesk + NinjaRMM Integration

By: Florin R. Ferrs on 04/30/20 3:23

Covid-19 and stay-at-home has changed our world abruptly. This presents unique challenges for IT Managers who need to make sure they have the right tools to service all their ...

SherpaDesk University

By: Florin R. Ferrs on 04/08/20 16:00

To switch or not to switch? This is the question that haunts most I.T. managers when it comes to migrating from their current PSA software (or any other kind of company-wide ...

New Remote Alerts Feature

By: Florin R. Ferrs on 03/25/20 15:15

To better equip SherpaDesk users who are working from home and serving their customers remotely, we've updated our SherpaDesk Alerts feature to run independently of NinjaRMM ...

COVID-19: For IT Managers, Home Is The Front Line

By: Florin R. Ferrs on 03/18/20 14:50

IT Managers may not be customarily considered first responders. Still, when it comes to fighting the challenges of the COVID-19 pandemic, IT managers are in a unique position ...

Outages: What To Do When They Happen

Outages: What To Do When They Happen

Deploy A Winning Customer Service Philosophy

IT Budget Segmentation To Face The New Normal

Virtual Tech Conferences of 2020 (That You Should Check Out)

SherpaDesk + NinjaRMM Integration

SherpaDesk University

New Remote Alerts Feature

COVID-19: For IT Managers, Home Is The Front Line

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