Top IT Conferences of 2020 (That You Should Attend) Part 1

  By Florin R. Ferrs (Tech writer)   IT Pros and entrepreneurs understand that attending the right IT conference can often mean the difference between moving beyond the ...
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The Importance of Seeking Help to Run Your Startup

By Florin R. Ferrs (Tech writer)   Scaling is what distinguishes a startup from a small business, but some startups don't grow as expected because they don't get the help they ...
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The Biggest Tech Turkeys Of 2019

  We like to think that we live in a modern technological world where everything is innovative and unprecedented, practically at the cusp of an AI revolution. But unfortunately ...
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Tales From IT Helpdesk Hell (Vol. III)

"Tales From IT Hell" is back! In Vol. III, we again dredge the netherworlds of IT Support for Halloween worthy stories of hellish customer support issues, because as you know, ...
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5 Ways Your Small Business Can Improve on Customer Service

There are a lot of tasks that go into running a small business, and the day-to-day operations are enough to keep owners on their toes. Unfortunately, this means that a lot of ...
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Trendspotters Wanted

Are you an IT Helpdesk professional with something to say? Do you have a blog and a point of view? Do you live and breathe tech and want to help others? We want to hear from ...
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The Prosper ISD Interview

To find out how SherpaDesk's asset management feature with RFID tracking has helped improve hardware auditing for the Prosper Independent School District, we spoke to Fernando ...
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SherpaDesk + NinjaRMM Integration

At SherpaDesk, we take pride in the fact that we listen to our customers' requests. That’s our policy.  So, after receiving a lot of feedback from users who needed a better ...
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