Top Virtual Tech Conferences of 2021 (Part 2)

By Florin R. Ferrs (Tech writer)   Smart IT Managers and Tech Entrepreneurs understand that they have to make sure they maintain a training level that matches the speed of ...
Read More

Top Virtual Tech Conferences of 2021 (Part 1)

By Florin R. Ferrs (Tech writer)   Another year, another lockdown. Fortunately, IT professionals have made huge strides over the last few months helping their businesses make ...
Read More

2020: A Look Back (& Looking Forward To 2021)

By Florin R. Ferrs (Tech Writer)   Let's face it, 2020 was a doozy. Annus horribilis doesn't even begin to cover the litany of challenges and truly heart-wrenching realities ...
Read More

The Biggest Tech Turkeys Of 2020

  By Florin R. Ferrs (Tech Writer) Annus horribilis doesn't even begin to describe 2020. So far, we've been subjected to a global pandemic, extensive wildfires (first in ...
Read More

The Benefits Of A Team Calendar

By Florin R. Ferrs (Tech Writer)   There was a time when IT managers worked in the same office as the rest of their team, and it was relatively easy to keep track of what ...
Read More

How To Apologize To Your Customers (& When)

By Florin R. Ferrs (Tech Writer)   IT professionals may believe that they are in the technology business, and of course, they are. But what if we told you that IT professionals ...
Read More

Outages: What To Do When They Happen

By Florin R. Ferrs (Tech Writer)   Outages are the bane of IT managers, network administrators, and MSPs’ existence the world over. Some IT professionals think of outages as an ...
Read More

Deploy A Winning Customer Service Philosophy

By Florin R. Ferrs (Tech Writer)   Are you doing everything that can be done to ensure that your business continues to offer world class customer service tomorrow? Many IT ...
Read More