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to track customer issues and log hourly time

Engage Your Customers

SherpaDesk lets you see all your customer's requests in one place, and allows them to easily engage with you by either using your custom portal, support email address or mobile device. Take your customer service to new heights.

Organize Your Client Support

Manage Time and Billing

SherpaDesk allows you to create multiple task types and rate plans across all of your customers and projects. Let SherpaDesk be your guide in creating invoices and bills for your organization.

Create Individual Rate Plans

Track Asset Support History

Assessing your inventory has never been easier. Track all of of your asset's profiles, support history and associations using SherpaDesk's Asset Manager.

Focus In On Your Assets

Create Internal and Customer Projects

SherpaDesk allows you to create estimated hours and expected costs on every project. Having baselines on costs and time allows you to keep a pulse on the profitability and amount of effort left to complete the project.

Setup Baselines on Projects

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