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make their business more collaborative, streamlined and efficient

Getting Things Done

Jamersan was looking at new ways to make their business more collaborative, streamlined and efficient. Their challenge was finding a solution to work the way they worked and keep them organized. The simplicity of SherpaDesk, the ease of use for their clients to create support tickets and the deep integration into FreshBooks allowed them to do this one complete solution.

customer management software

Track Time Across Your Business

Log time from anywhere in the solution: against active projects, accounts, or support issues. On the go? No problem, record time directly from your email inbox.

ticket management system

Automatically Generate Invoices

All time entries can automatically be pushed to an invoice and sent to your customer. Custom rate plans help accommodate unique payment arrangements, so you spend less time doing the math on how to charge a customer. Out of the box integrations are available for a variety of third-party accounting solutions.

Make Smarter Decisions

Cloud-based, smart filtering technology intelligently maps hours-worked to a variety of business functions. Built on top of a robust help-desk solution, this filtering allows our customers to make data-driven decisions around staffing, offer visibility to their customers and ensure they get paid for services provided.

Stay in Touch with Customers 24/7

SherpaDesk Tote allows you and your team to stay connected to your customers whether you are in the field, on the road, or simply do not feel like firing up your computer. Our mobile app lets you manage support tickets, track time, and send invoices from the palm of your hand.

  • free help desk software app
  • online time tracking software
support management system

Sign up today and get full access to SherpaDesk for one user, absolutely free.

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