Jamersan was looking at new ways to make their business more collaborative, streamlined and efficient. Their challenge was finding a solution to work the way they worked and keep them organized. The simplicity of SherpaDesk, the ease of use for their clients to create support tickets and the deep integration into FreshBooks allowed them to do this one complete solution.
Log time from anywhere in the solution: against active projects, accounts, or support issues. On the go? No problem, record time directly from your email inbox.
All time entries can automatically be pushed to an invoice and sent to your customer. Custom rate plans help accommodate unique payment arrangements, so you spend less time doing the math on how to charge a customer. Out of the box integrations are available for a variety of third-party accounting solutions.
Cloud-based, smart filtering technology intelligently maps hours-worked to a variety of business functions. Built on top of a robust help-desk solution, this filtering allows our customers to make data-driven decisions around staffing, offer visibility to their customers and ensure they get paid for services provided.