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Does Your Business Have a Disaster Recovery Plan?

By: Jessy Smulski on 08/16/18 7:26

By Jessy Smulski  (4.3 minutes read time) Adrenaline takes over as you sprint down the stairs to your server room and fumble to unlock the door. Already, the water is inches ...
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Smart Contracting

By: Florin R. Ferrs on 08/15/18 15:52

    SherpaDesk's Smart Contracting Feature With SherpaDesk’s Contracts feature you can set up multiple recurring invoices for your customers.       Each contract can ...
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What IT Helpdesk KPIs Should You Be Tracking?

By: Jordie Black on 08/09/18 6:55

  Every IT help desk will be concerned with how well they measure the effectiveness of the service they provide. In order to grasp how well your IT help desk is performing, you ...
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How to Retain Your Customer Support Staff

By: Jordie Black on 08/02/18 7:42

by Jordie Black   One of the most significant issues you’ll have as a help desk manager is working out effective ways to ensure you retain your customer support staff.
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5 Ways Your System Admin Saves The Day

By: Jessy Smulski on 07/25/18 15:09

by Jessy Smulski   The business technology landscape at large is a bizarre, and paradoxical environment laden with unpredictability at every turn. An IT helpdesk business ...
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13 Top Jobs in Tech & IT

By: Carrie Dagenhard on 07/18/18 14:16

For 2018 and Beyond Technology isn’t just a fast-growing industry — technology powers every sector of the economy. Even if an organization doesn’t sell a tech product or ...
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Your Future Depends On Taking Big Risks

By: Carrie Dagenhard on 07/11/18 13:53

Q&A with Reddit’s VP of Engineering Nick Caldwell It’s a crossroads that nearly every IT professional reaches at some point in their career: stay with the safe, steady, ...
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Featured Tech News

July Tech News Roundup

By: Florin R. Ferrs on 07/11/18 13:40

Here's Some Tech News That Caught Our Attention This Month.     1 - Why does the tech community support universal basic income?  (Because AI Bots are taking over?)   2 - IBM ...
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