Best Side-Gigs For IT Pros

Whether you’re looking for extra cash outside of your full-time job, or perhaps you want to sharpen your skills by taking on other smaller roles, you may or may not have ...
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Report From IoT World 2018

By Josh Bradshaw (Our Man in Silicon Valley) As a self-proclaimed IoT addict that is hyper-focused on delivering value through IoT solutions, IoT World 2018 (May 14-17th) ...
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CEOs Working The Helpdesk

& Why They Should Do It As CEO, how much do you know about the day to day running of your business? How much do you know about your customers? Do you know them as a collective ...
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SherpaDesk + Skype

Integration We’re always listening to our customers. That’s our policy.  So, after receiving a lot of feedback from people who needed a better solution to communicate ...
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Tech News Roundup

Here's Some Tech News That Caught Our Attention This Month.     1 - Google Removes "Don't Be Evil" from it's Code Of Conduct (I guess the URL for "TheDeathStar" was already ...
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Tales From IT Helpdesk Hell

We all know that you joined the IT Helpdesk world from a true desire to help humanity and make technology more accessible for those less technically inclined. Perhaps you had ...
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5 Endpoint Security Tips

Your Small Business Can't Ignore Managing IT for a small business often means balancing the fine line between protecting your environment and staying within budgets. While ...
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Agile Project Management:

Why You Need It. When was the last time you worked on a project that went exactly as anticipated? Every detail clicked into place like a perfectly manufactured puzzle. All the ...
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