SherpaDesk + NinjaRMM Integration

Covid-19 and stay-at-home has changed our world abruptly. This presents unique challenges for IT Managers who need to make sure they have the right tools to service all their customers remotely in the most efficient way.

 

As an IT Manager, are you ready to face the new challenges that Covid-19 and stay-at-home is throwing your way?

 

Worry not, because the problems brought on by this new normal are the problems that our NinjaRMM/SherpaDesk integration is designed to solve.

 

IT Managers can now remotely monitor their client's servers while using SherpaDesk's full suite of PSA features because this new normal is here to stay (even after Covid-19).

 

After all, once you've tuned your IT business to the concept of being proactive via remote alerts and other remote management tools, there's no going back, and your customers will thank you for it.

SherpaDesk + NinjaRMM

With SherpaDesk's integration with NinjaRMM, our users now have a seamless way to experience the full features of a PSA solution with powerful remote monitoring and management (RMM) features.

Now your NinjaRMM alerts will be automatically synced to SherpaDesk, enabling techs to parse through these alerts, escalate them into tickets and assign them to projects, right from your SherpaDesk Asset Manager.

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About NinjaRMM 

NinjaRMM is the premiere Cloud RMM Software for MSPs and IT Pros. It gives users a modern and intuitive RMM platform so that MSPs and IT professionals can efficiently manage their devices, across all environments, from any location in the world.

Check out the video below to learn more about how SherpaDesk's NinjaRMM integration will make your team more efficient and help your business grow.

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SherpaDesk is the definitive helpdesk solution for all your support, project management, and billing issues. 

Ready to get a handle on your small business? 

Power your helpdesk with your Free Online SherpaDesk Support Desk Software.

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Florin R. Ferrs
By Florin R. Ferrs

Florin is a technology writer based in Silicon Valley.

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