Top IT Conferences of 2020 (That You Should Attend) Part 1

By: Florin R. Ferrs on 01/15/20 21:56

  By Florin R. Ferrs (Tech writer)   IT Pros and entrepreneurs understand that attending the right IT conference can often mean the difference between moving beyond the ...
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Contract Detail Report & Happy Holidays

By: Patrick Clements on 12/18/19 13:12

By Patrick Clements Having the ability to review the status of all your open contracts at a glance was a much-requested feature for SherpaDesk. So we're happy to announce that ...
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SherpaDesk New Features

By: Patrick Clements on 12/03/19 19:12

By Patrick Clements You must know by now that at SherpaDesk we make an effort to listen to our customers.
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SherpaDesk Email Parsing

By: Patrick Clements on 11/27/19 16:27

By Patrick Clements We hear a lot about email parsing nowadays, but some business owners may still not be aware of the time savings and efficiency that email parsing can bring ...
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Tech Turkey 700

The Biggest Tech Turkeys Of 2019

By: Florin R. Ferrs on 11/20/19 11:50

  We like to think that we live in a modern technological world where everything is innovative and unprecedented, practically at the cusp of an AI revolution. But unfortunately ...
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SherpaDesk's TO-DO Feature

By: Patrick Clements on 11/13/19 17:17

By Patrick Clements "Good leaders do, but great leaders delegate." This is a commonly repeated motto among entrepreneurs. However, most small business owners find it difficult ...
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How To Rate-Limit Your API To Improve Performance

By: Eugene on 11/06/19 13:31

by Eugene Tolmachov (SherpaDesk IT Developer)  
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Tales From IT Helpdesk Hell (Vol. III)

By: Florin R. Ferrs on 10/30/19 12:12

"Tales From IT Hell" is back! In Vol. III, we again dredge the netherworlds of IT Support for Halloween worthy stories of hellish customer support issues, because as you know, ...
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