Blog | SherpaDesk (8)

UI/UX Design For Customer Self-Service Success

By Florin R. Ferrs (Tech Writer) What if we told you that having a good UI/UX design on your website and app will help build a culture of self-service with your users and help ...

How Remote Workers Can Improve Productivity

By: Brad Smith on 04/28/21 17:34

By Brad Smith (Tech Writer) For years, IT and business professionals have wondered what it would take for their businesses to begin allowing their employees to work remotely 100% ...

What IT Leadership Looks Like In 2021

By: Jessy Smulski on 04/21/21 15:26

By Jessy Smulski (Tech Writer) IT leaders have been planning for major digital transformations before web 1.1, but often lacked the budget or resources to fully update their ...

Remote Work vs. Distributed Work

By: Carrie Dagenhard on 04/14/21 13:29

By Carrie Dagenhard (Tech Writer) Remote work may be the new normal, but how well are IT and MSP Managers managing all the moving parts of their business now that some of their ...

Tips for Remote IT Helpdesk Management

By: Jessy Smulski on 03/31/21 14:42

By Jessy Smulski (Tech Writer) Working from home is here to stay. Remote is the new normal and the growing number of full-and part-time remote employees are ushering in a new era ...

How To Track Your Customer’s Journey

By: Jessy Smulski on 03/24/21 18:03

By Jessy Smulski (Tech Writer) The “customer journey” is the step-by-step process a prospect or lead takes to become your customer. Nowadays your customers' experience ...

Best Password Storage Solutions For IT Managers

By: Florin R. Ferrs on 03/17/21 19:14

By Florin R. Ferrs (Tech Writer) Nothing keeps IT managers and MSPs more awake at night than the knowledge that their customers’ (or God forbid their own) C-Suite thinks that the ...

Should You Quit Your Job To Become An IT Entrepreneur?

By: Carrie Dagenhard on 03/10/21 18:24

By Carrie Dagenhard (Tech Writer) Should you leave your nine-to-five job to become an IT entrepreneur? Here are some very important questions to ask yourself before you make the ...

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UI/UX Design For Customer Self-Service Success

UI/UX Design For Customer Self-Service Success

How Remote Workers Can Improve Productivity

What IT Leadership Looks Like In 2021

Remote Work vs. Distributed Work

Tips for Remote IT Helpdesk Management

How To Track Your Customer’s Journey

Best Password Storage Solutions For IT Managers

Should You Quit Your Job To Become An IT Entrepreneur?

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