9 Ways to Create Transparency with Clients

We hear a lot of talk about the need for companies – large and small – to be transparent to their customers as a prerequisite to success. Today’s focus on the customer ...
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Why and How to Measure Your MSP Business

When we first started running our MSP business, we weren’t very focused on key performance indicators and measuring the business. We set up shop, went to work finding clients, ...
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How to Build an Invoicing Process in 7 Steps

When we first started out, we were just some recent college grads who needed to go to work. The idea of creating a company to help folks with IT issues seemed like a ...
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6 Ways to Build a Winning Help Desk

Customer needs are always changing, especially when it comes to keeping up with managing and servicing their technology. But one thing that remains consistent is the level of ...
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Simplify Your Business in 5 Steps - an MSP Infographic

It's a fact; complexity has a negative impact on productivity, workplace morale, and customer satisfaction.
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SherpaDesk Selected to Present at Venture Atlanta 2015

SherpaDesk has been selected as a presenter at Venture Atlanta 2015, Georgia's premier event connecting technology innovation and investment capital, to be held October 20-21 ...
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SherpaDesk Announces a New Partnership with Intuit.

SherpaDesk is now available in the Intuit App network, offering an impactful combination to any professional service provider’s software toolkit. Now it is going to be easier ...
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