Running a tighter help desk
Practical guides for MSPs, IT teams and schools: service delivery, billing, growth and the tools behind them.
SherpaDesk is built for collaboration, so adding technicians is easy. Refer three friends and we will send you one of our Yeti hats.
How HR Can Help IT Managers Succeed
Five Things to Consider While Finalizing Your 2021 IT Budget. Here are four things you need to make sure you’re covering as you head into the new year.
Seven career moves for IT professionals, laid out as an infographic you can keep on your desk or share with your team.
SherpaDesk's Top tech turkeys of 2020
SherpaDesk PSA Software: The Benefits Of A Team Calendar.
SherpaDesk's New Team Calendar Tool
Is it time to make the switch to SherpaDesk from AutoTask?
6 Terrifying Tech Nightmares
Is your company safe? Here are six creepy hacks and cybercrime trends lurking in the dark, and what you can do to help protect your organization. Scary Hacks and Cybercrime Trends to Beware of This Spooky Season
How To Apologize And When
Everything you do online leaves a trail someone can follow. Practical steps to keep your private information out of the wrong hands.
Trace the evolution of managed services, from telephone support to cloud platforms, and explore the role of AI in the future of IT help desks.