Running a tighter help desk
Practical guides for MSPs, IT teams and schools: service delivery, billing, growth and the tools behind them.

Does Your Business Have a Disaster Recovery Plan?

SherpaDesk Progressive Web App.

SherpaDesk's All Acess via email parser prompts, Chrome extension or mobile app.

SHerpaDesk: Spread The Love For IT Startup Success

Top IT Conferences 2020 Part 2
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SherpaDesk's New Knoledge Base Features

Learn how to use Python and Scrapy to collect conference locations, dates and URLs, then export a CSV for content research in Excel or Google Sheets.

Part one of the IT conferences worth your budget in 2020 - which events help startups move past the early phase and why they matter.

SherpaDesk's New Features: Contracts details reports & top blogs of 2019

New SherpaDesk features shaped by what customers told us they needed from their PSA software - and what we changed as a result.

Top tech turkeys of 2019.

How To Setup SherpaDesk TODO feature

When your app starts gaining traction, unlimited API access becomes a liability. How rate limiting works and why it protects performance.
