SherpaDesk blog

Running a tighter help desk

Practical guides for MSPs, IT teams and schools: service delivery, billing, growth and the tools behind them.

Blog | SherpaDesk | Professional Service Automation (17)

Featured_The-Most-Out-Of-An-IT-Conference
How To Get The Most Out Of An IT Conference

Most people come back from a tech conference with a bag of swag and nothing else. How to plan the trip so it actually pays for itself.

Carrie DagenhardMay 16, 20191 min read
Featured_Digital
The Key to IT Helpdesk Digital Transformation Success

The Key to Digital Transformation Success

Jordie BlackMay 8, 20197 min read
Featured-Results2019
Results From Our New Features For 2019 Survey

SherpaDesk Survey Results 2019 New Features

Patrick ClementsMay 2, 20192 min read
Featured-Project_Update
Projects Feature Updates

SherpaDesk Projects Feature Updates

Patrick ClementsApr 24, 20191 min read
FeaturedImage_How-To-Improve-Your-Customer-Journey
SherpaDesk Tip: How To Improve Your Customer Journey

How to improve your Customer Journey Video Infographic

Jessy SmulskiApr 10, 20191 min read
Featured-Developer_Mobile-update
Developer's Corner: SherpaDesk Mobile App Updates

SherpaDesk Mobile App Updates

EugeneApr 4, 20192 min read
Featured---New-in-2019
New SherpaDesk Features for 2019

What shipped in SherpaDesk in 2019 and why - the features our users asked for most, and how we decided what to build first.

Patrick ClementsMar 27, 20193 min read
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IT Productivity Tools to Help You Work Smarter

Looking to save time, energy and boost your team’s efficiency? Here are nine IT productivity tools proven to work.

Carrie DagenhardMar 20, 20195 min read
Featured_8Things
8 Signs Your Professional Services Company Has a Culture Problem

8 Signs Your Professional Services Company Has a Culture Problem [INFOGRAPHIC]

Carrie DagenhardMar 14, 20193 min read
Featured-TheTop10Strategic
Top 10 Tech Trends That Could Disrupt Your Business in 2019

Top 10 Tech Trends

Jessy SmulskiFeb 21, 20195 min read
Featured_BLOG_API
Developer’s Corner: SherpaDesk's API

SherpaDesk API Updates

EugeneFeb 14, 20193 min read
Featured_Five-Steps-To-HelpDesk-Magic-in-2019
Five Steps To IT HelpDesk Magic

Five Steps To HelpDesk Magic in 2019

Carrie DagenhardFeb 7, 20192 min read
Featured-Prosper-Interview
The Prosper ISD Interview

How Prosper ISD used SherpaDesk asset management and barcode scanning to fix hardware auditing across the district - in their own words.

Florin R. FerrsFeb 5, 20193 min read