Running a tighter help desk
Practical guides for MSPs, IT teams and schools: service delivery, billing, growth and the tools behind them.
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SherpaDesk's New Knoledge Base Features
Learn how to use Python and Scrapy to collect conference locations, dates and URLs, then export a CSV for content research in Excel or Google Sheets.
Part one of the IT conferences worth your budget in 2020 - which events help startups move past the early phase and why they matter.
How To Seek Help To Run Your Startup
SherpaDesk's New Features: Contracts details reports & top blogs of 2019
Digital transformation tips
New SherpaDesk features shaped by what customers told us they needed from their PSA software - and what we changed as a result.
How To Setup SherpaDesk's Email Parsing feature
Top tech turkeys of 2019.
How To Setup SherpaDesk TODO feature
When your app starts gaining traction, unlimited API access becomes a liability. How rate limiting works and why it protects performance.
Volume three of our Halloween collection - the worst customer support stories IT technicians could bear to tell us this year.
A walkthrough of the SherpaDesk QuickBooks integration - adding billable time, expenses and invoices from your desk or out in the field.