Running a tighter help desk
Practical guides for MSPs, IT teams and schools: service delivery, billing, growth and the tools behind them.
The best MSPs track a prospect's activity from first touch to signature. How journey mapping turns guesswork into a repeatable sales process.
Quick Guide to RMM Software (remote monitoring & remote assistance software) by SherpaDesk (a Connectwise Alternative).
Deploy A Winning Customer Service Philosophy and make a switch from slow and bloated legacy PSA systems. Make a switch to a Connectwise alternative like SherpaDesk PSA software.
Now is the Time to Boost Customer Satisfaction — Here’s How. Looking to increase client retention and keep your organization thriving? Here’s how you can boost customer satisfaction — even during a pandemic.
How to grow your business during the new normal.
The pandemic normal is becoming the next normal. How to segment an IT budget so you do more than keep the lights on through a long crisis.
4 Ways To Secure Your Startup Against Cyber Risks
New To RMM Software? Here's How It Works. What is remote monitoring and management software? How does RMM work, and what benefits will it provide your business? Here’s what you need to know.
Top Virtual Tech Conferences of 2020 (That You Should Check Out).
SherpaDesk: Make The Switch.
Moving off ConnectWise or another PSA? The SherpaDesk migration tool brings your customer data across without the usual spreadsheet ordeal.
How to work from home without losing your mind (Covid-19 work from home tips).
SherpaDesk NinjaRMM Integration