Running a tighter help desk
Practical guides for MSPs, IT teams and schools: service delivery, billing, growth and the tools behind them.
SherpaDesk's Top tech turkeys of 2020
SherpaDesk PSA Software: The Benefits Of A Team Calendar.
SherpaDesk's New Team Calendar Tool
Is it time to make the switch to SherpaDesk from AutoTask?
6 Terrifying Tech Nightmares
Is your company safe? Here are six creepy hacks and cybercrime trends lurking in the dark, and what you can do to help protect your organization. Scary Hacks and Cybercrime Trends to Beware of This Spooky Season
How To Apologize And When
Everything you do online leaves a trail someone can follow. Practical steps to keep your private information out of the wrong hands.
Trace the evolution of managed services, from telephone support to cloud platforms, and explore the role of AI in the future of IT help desks.
4 Quick Tips for IT Customer Service Help Desk Pros to deal with frustrated customers.
Outages: What to do to prevent them and what to do when they happen by SherpaDesk PSA solution software for IT Professionals.
The Key To Business Continuity: A New Frame Of Mind For IT Managers
SherpaDesk's IT Tools to Support Remote Workers & Remote Students.