Blog | SherpaDesk | Jessy Smulski (4)

How To Avoid Workplace Burnout

Working an IT helpdesk can be very rewarding, but as we know, it may come with some hardships. The job can be stressful, and when that pressure is dealt with by working more hours ...

Spring Cleaning Tips For IT Helpdesk Pros

By: Jessy Smulski on 5/22/19 14:44

8 Cleaning Tipsfor Busy HelpDesk Pros When your job is to solve problems for other people, it’s easy to sweep routine cleaning and organizing under the rug. But, a ...

FeaturedImage_How-To-Improve-Your-Customer-Journey

SherpaDesk Tip: How To Improve Your Customer Journey

By: Jessy Smulski on 4/10/19 12:26

By Jessy Smulski The internet is abuzz with talk about the importance of creating an exceptional customer experience. But what does that really mean? And, more importantly, as ...

Top 10 Tech Trends That Could Disrupt Your Business in 2019

By: Jessy Smulski on 2/21/19 7:41

by Jessy Smulski What tech trends have the potential to disrupt your industry this year? We have some compelling predictions that may impact your small business strategy. Each ...

3 Things Tech Startups Can’t Survive Without

By: Jessy Smulski on 1/10/19 8:48

by Jessy Smulski From uncharted territories and strange new landscapes to villainous hackers and unimaginable riches, the technology industry is like the Wild West — full of ...

3 Future Technologies Your Small Business Should Prepare for ASAP

By: Jessy Smulski on 12/20/18 8:31

When the final month of the year goes out in a blaze of tinsel and twinkle-lights, we can’t help but give in to our wistful yearning for a bright New Year. We stay up past ten ...

Three Chilling IT Tales That Will Give You Nightmares

By: Jessy Smulski on 10/30/18 19:11

When you think of the most dangerous jobs on earth, you probably don’t think of the IT profession. Construction crews that strut across scaffolding twenty stories above the ...

Tales From IT Helpdesk Hell (Vol II)

By: Jessy Smulski on 7/11/18 11:21

IT Helpdesk techs are a special breed of superhero. Instead of capes, they don glasses and a headset. Instead of a radioactive spider bite or science experiment gone wrong, their ...

How To Avoid Workplace Burnout

How To Avoid Workplace Burnout

Spring Cleaning Tips For IT Helpdesk Pros

SherpaDesk Tip: How To Improve Your Customer Journey

Top 10 Tech Trends That Could Disrupt Your Business in 2019

3 Things Tech Startups Can’t Survive Without

3 Future Technologies Your Small Business Should Prepare for ASAP

Three Chilling IT Tales That Will Give You Nightmares

Tales From IT Helpdesk Hell (Vol II)

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