SherpaDesk For Education: The Superhero You Need On Your Campus

By: Jessy Smulski on 6/30/21 20:32

PSA: The Superhero On Your Campus By Jessy Smulsky (Tech Writer) Design by Adam Lawrence Few industries have gone through such a turbulent and rapid digital transformation as ...
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Secrets of Successful IT Startups

By: Jessy Smulski on 5/19/21 15:02

By Jessy Smulski (Tech Writer) According to the latest US Business Formation Statistics (BFS), US start-ups are on the rise—up by almost 25% since 2019, which represents the ...
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What IT Leadership Looks Like In 2021

By: Jessy Smulski on 4/21/21 15:26

By Jessy Smulski (Tech Writer) IT leaders have been planning for major digital transformations before web 1.1, but often lacked the budget or resources to fully update their ...
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Tips for Remote IT Helpdesk Management

By: Jessy Smulski on 3/31/21 14:42

By Jessy Smulski (Tech Writer) Working from home is here to stay. Remote is the new normal and the growing number of full-and part-time remote employees are ushering in a new era ...
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The Customer Journey Has Changed (Are You Ready To Adapt?)

By: Jessy Smulski on 3/3/21 17:28

By Jessy Smulski (Tech Writer) 2020 was a chaotic year (to say the least) that triggered many changes in the real world and in the IT industry. Remote work became the "new ...
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Email Marketing For MSP Businesses

By: Jessy Smulski on 2/10/21 18:14

By Jessy Smulsky (Tech Writer) How Can Smart IT Managers Leverage One Of The Most Powerful Marketing Channels For MSPs? Your MSP (Managed Service Provider) business needs a good ...
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Bad IT Helpdesk Habits to Leave Behind

By: Jessy Smulski on 12/16/20 15:16

By Jessy Smulski (Tech Writer) Something unexpected became essential in 2020, and it wasn't hand sanitizer. The real lifeline that IT entrepreneurs clung to this year was ...
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Terrifying Tech Hacks Keeping IT Pros Up At Night

By: Jessy Smulski on 10/21/20 19:05

By Jessy Smulsky (Tech Writer) The scariest stories are the ones that are real. In this blog, we'll uncover the chilling reality of the latest tech hacks lurking just beyond the ...
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