What Disaster Recovery Planning Looks Like Today

By: Jessy Smulski on 09/08/21 16:03

By Jessy Smulski  (Tech Writer) With hurricanes in the east, fires in the west, and your IT techs spread all over the country because of the pandemic, disaster recovery is no ...
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Surprising Facts About IT Startups

By: Jessy Smulski on 08/25/21 9:40

By Jessy Smulski  (Tech Writer) Are you an IT or MSP Pro looking to start your own tech business? Well, you're not alone. The USA is the global leader in the volume of startups. ...
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New MSP Trends Reshaping The Future

By: Jessy Smulski on 07/21/21 14:16

By Jessy Smulski (Tech Writer) Few experts could have predicted the recent disruption that political, economic, social, technological, environmental, and global health issues have ...
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SherpaDesk For Education: The Superhero You Need On Your Campus

By: Jessy Smulski on 06/30/21 20:32

PSA: The Superhero On Your Campus By Jessy Smulsky (Tech Writer)     Design by Adam Lawrence Few industries have gone through such a turbulent and rapid digital transformation ...
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Secrets of Successful IT Startups

By: Jessy Smulski on 05/19/21 15:02

By Jessy Smulski (Tech Writer) According to the latest US Business Formation Statistics (BFS), US start-ups are on the rise—up by almost 25% since 2019, which represents the ...
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What IT Leadership Looks Like In 2021

By: Jessy Smulski on 04/21/21 15:26

By Jessy Smulski (Tech Writer) IT leaders have been planning for major digital transformations before web 1.1, but often lacked the budget or resources to fully update their ...
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Tips for Remote IT Helpdesk Management

By: Jessy Smulski on 03/31/21 14:42

By Jessy Smulski (Tech Writer) Working from home is here to stay. Remote is the new normal and the growing number of full-and part-time remote employees are ushering in a new era ...
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How-To-Track-Your-Customer’s-Journey_Featurd_img

How To Track Your Customer’s Journey

By: Jessy Smulski on 03/24/21 18:03

By Jessy Smulski (Tech Writer)   The “customer journey” is the step-by-step process a prospect or lead takes to become your customer. Nowadays your customers' experience ...
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