Quick Guide to RMM Software (Infographic)

An IT Superhero’s QuickGuide to RMM Software Remote work has quickly become the new norm and, for IT leaders, this presents a whole new crop of security and logistical ...
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Deploy A Winning Customer Service Philosophy

By Florin R. Ferrs (Tech Writer)   Are you doing everything that can be done to ensure that your business continues to offer world class customer service tomorrow? Many IT ...
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Now is the Time to Boost Customer Satisfaction

By Carrie Dagenhard (Tech Writer)   Are you looking to increase client retention and keep your business thriving? Here’s how you can boost customer satisfaction — even during ...
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How to Grow Your Business in a Work-From-Home World

By Jessy Smulski (Tech Writer)   It’s a challenging time to grow an IT or MSP business, but the potential is still there—even if your new HQ happens to be a home office. The ...
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IT Budget Segmentation To Face The New Normal

By Florin R. Ferrs (Tech Writer)   The new normal ushered in by the pandemic is quickly becoming the next normal. How can you position your IT business or department to not ...
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Virtual Tech Conferences of 2020 (That You Should Check Out)

By Florin R. Ferrs (Tech writer)   2020 was supposed to be a bumper year for IT conferences, with all the large tech players planning bigger and better things than in years ...
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Time To Make The Switch

By Patrick Clements (SherpaDesk's CEO) Every successful business owner, entrepreneur, and IT manager has reached the critical point in their career where they realize that ...
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SherpaDesk's Data Migration Tool

By Patrick Clements We know how important your customer data is to your IT Helpdesk business. Now you can bring your data over with you to SherpaDesk with an easy to use ...
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