How to Kickstart Your Own Tech Startup

  The 5 Pillars of Successful Tech Entrepreneurship By Patrick Clements, CEO SherpaDesk.com
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Kickstart Your Small Business Into Success with a Professional Service Automation Solution

By Patrick Clements, CEO SherpaDesk.com I believe that having a Professional Services Automation Solution is the secret sauce for small businesses, freelancers, and startups ...
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The Ticket Trick Hack

Several concerned users have reached out to me with questions about the so-called Ticket Trick Hack discovered by a hacker named Inti De Ceukelaire. You can read the original ...
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Our Business Journey from Flat-Line Hell to Better Business Heaven

  One year ago, our executive team was altogether sharing a call to discuss our next business moves. Despite having the whole team together, the call was silent. ...
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9 Ways to Create Transparency with Clients

We hear a lot of talk about the need for companies – large and small – to be transparent to their customers as a prerequisite to success. Today’s focus on the customer ...
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Why and How to Measure Your MSP Business

When we first started running our MSP business, we weren’t very focused on key performance indicators and measuring the business. We set up shop, went to work finding clients, ...
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How to Build an Invoicing Process in 7 Steps

When we first started out, we were just some recent college grads who needed to go to work. The idea of creating a company to help folks with IT issues seemed like a ...
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