Running a tighter help desk
Practical guides for MSPs, IT teams and schools: service delivery, billing, growth and the tools behind them.
Learn how to use Python and Scrapy to collect conference locations, dates and URLs, then export a CSV for content research in Excel or Google Sheets.
Part one of the IT conferences worth your budget in 2020 - which events help startups move past the early phase and why they matter.
SherpaDesk's New Features: Contracts details reports & top blogs of 2019
New SherpaDesk features shaped by what customers told us they needed from their PSA software - and what we changed as a result.
Top tech turkeys of 2019.
How To Setup SherpaDesk TODO feature
A walkthrough of the SherpaDesk QuickBooks integration - adding billable time, expenses and invoices from your desk or out in the field.
The SherpaDesk/QuickBooks Integration Q&A
IT Security Update: The Erich Kron Interview
Talk To Our CEO: The Bryan Butler Interview
Customer service is usually the first thing to slip when a small business gets busy. Five fixes that do not need extra headcount.
Does failure always precede success?
Company culture starts on day one, whether you plan it or not. What founders get wrong about building culture in an early-stage startup.