Introducing our latest free product offering:
First off, let me say that I am biased on this a bit because I'm the one that built it, but this is the coolest thing since President Bush Sr. threw up on the Emperor of Japan! (Yeah - that happened)
Let's go over it a bit and see how this works.
How to install
- Make sure you have a SherpaDesk Account - as if I have to ask :)
- Open Chrome and navigate to the Chrome Store - or click this link.
- Install the extension from the Chrome store
- Go to the Options page and put in your API key -> Click here to learn more about your API key.
More about what it does.
Here's what you'll see when you first get started.
Click the "Click Here" link to go to the options page and this is where you'll put in your API Key.
Now you should be able to see your tickets. You'll even be able to see them sort based on your role in the ticket (i.e. Technician, Alternate Tech, or User).
You'll be able to view comments for each ticket by clicking the comments icon on the right.
You'll even be able to add your comments to the ticket from the drop down..
All this was made through our growing public API, more on that coming in the future.
See, I told you that it was cool.