Share The Love For IT Startup Success

By Florin R. Ferrs The Beatles once sang, "All You Need is Love, Love Is All You Need," and perhaps they were on to something. What if I told you that "All You Need Is Love" ...
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Top IT Conferences of 2020 Part 2

  By Florin R. Ferrs (Tech writer)   As we mentioned in part one, IT Conferences are crucial for tech startups. They can make a huge difference in the success of your ...
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New Knowledgebase Features

It's a known fact that a well-run knowledgebase system can boost your customer service, assist with onboarding, and help your techs solve frequently asked questions. But did ...
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Top IT Conferences of 2020 (That You Should Attend) Part 1

  By Florin R. Ferrs (Tech writer)   IT Pros and entrepreneurs understand that attending the right IT conference can often mean the difference between moving beyond the ...
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The Importance of Seeking Help to Run Your Startup

By Florin R. Ferrs (Tech writer)   Scaling is what distinguishes a startup from a small business, but some startups don't grow as expected because they don't get the help they ...
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The Biggest Tech Turkeys Of 2019

  We like to think that we live in a modern technological world where everything is innovative and unprecedented, practically at the cusp of an AI revolution. But unfortunately ...
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Tales From IT Helpdesk Hell (Vol. III)

"Tales From IT Hell" is back! In Vol. III, we again dredge the netherworlds of IT Support for Halloween worthy stories of hellish customer support issues, because as you know, ...
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5 Ways Your Small Business Can Improve on Customer Service

There are a lot of tasks that go into running a small business, and the day-to-day operations are enough to keep owners on their toes. Unfortunately, this means that a lot of ...
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