SherpaDesk blog

Running a tighter help desk

Practical guides for MSPs, IT teams and schools: service delivery, billing, growth and the tools behind them.

Blog | SherpaDesk | SherpaDesk University (2)

The COBOL Cowboys Ride Again (or Who's "OK Boomer" Now?)

COBOL cowboys Ride Again to help Fight the COVID-19 crisis

Max MilanoApr 15, 20207 min read
SherpaDesk University

SherpaDesk University Helps You Train And Onboard Your Team

Florin R. FerrsApr 8, 20205 min read
New Remote Alerts Feature

SherpaDesk's New Alerts Features

Florin R. FerrsMar 25, 20202 min read
SherpaDesk All Access

SherpaDesk's All Acess via email parser prompts, Chrome extension or mobile app.

Patrick ClementsFeb 20, 20202 min read
New Knowledgebase Features

SherpaDesk's New Knoledge Base Features

Florin R. FerrsJan 30, 20202 min read
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Contract Detail Report & Happy Holidays

SherpaDesk's New Features: Contracts details reports & top blogs of 2019

Patrick ClementsDec 18, 20193 min read
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SherpaDesk New Features

New SherpaDesk features shaped by what customers told us they needed from their PSA software - and what we changed as a result.

Patrick ClementsDec 4, 20192 min read
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SherpaDesk Email Parsing

How To Setup SherpaDesk's Email Parsing feature

Patrick ClementsNov 28, 20192 min read
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SherpaDesk's TO-DO Feature

How To Setup SherpaDesk TODO feature

Patrick ClementsNov 14, 20192 min read
SherpaDesk/QuickBooks Wiki-How Video

A walkthrough of the SherpaDesk QuickBooks integration - adding billable time, expenses and invoices from your desk or out in the field.

Patrick ClementsOct 3, 20191 min read
The SherpaDesk QuickBooks Integration Q&A

The SherpaDesk/QuickBooks Integration Q&A

Patrick ClementsSep 26, 20194 min read
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Project Management  & Board View

SherpaDesk Board View.

Patrick ClementsJun 20, 20191 min read