SherpaDesk University

To switch or not to switch? This is the question that haunts most I.T. managers when it comes to migrating from their current PSA software (or any other kind of company-wide ...
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New Remote Alerts Feature

To better equip SherpaDesk users who are working from home and serving their customers remotely, we've updated our SherpaDesk Alerts feature to run independently of NinjaRMM ...
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SherpaDesk All Access

By Patrick Clements At SherpaDesk we make a big effort to make things easy for our customers. One way of making things easy is to offer access to SherpaDesk, even when you're ...
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New Knowledgebase Features

It's a known fact that a well-run knowledgebase system can boost your customer service, assist with onboarding, and help your techs solve frequently asked questions. But did ...
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Contract Detail Report & Happy Holidays

By Patrick Clements Having the ability to review the status of all your open contracts at a glance was a much-requested feature for SherpaDesk. So we're happy to announce that ...
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SherpaDesk New Features

By Patrick Clements You must know by now that at SherpaDesk we make an effort to listen to our customers.
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SherpaDesk Email Parsing

By Patrick Clements We hear a lot about email parsing nowadays, but some business owners may still not be aware of the time savings and efficiency that email parsing can bring ...
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SherpaDesk's TO-DO Feature

By Patrick Clements "Good leaders do, but great leaders delegate." This is a commonly repeated motto among entrepreneurs. However, most small business owners find it difficult ...
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