SherpaDesk University

By: Florin R. Ferrs on 04/08/20 16:00

To switch or not to switch? This is the question that haunts most I.T. managers when it comes to migrating from their current PSA software (or any other kind of company-wide ...
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New Remote Alerts Feature

By: Florin R. Ferrs on 03/25/20 15:15

To better equip SherpaDesk users who are working from home and serving their customers remotely, we've updated our SherpaDesk Alerts feature to run independently of NinjaRMM ...
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SherpaDesk All Access

By: Patrick Clements on 02/20/20 5:59

By Patrick Clements At SherpaDesk we make a big effort to make things easy for our customers. One way of making things easy is to offer access to SherpaDesk, even when you're ...
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New Knowledgebase Features

By: Florin R. Ferrs on 01/29/20 16:35

It's a known fact that a well-run knowledgebase system can boost your customer service, assist with onboarding, and help your techs solve frequently asked questions. But did ...
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Contract Detail Report & Happy Holidays

By: Patrick Clements on 12/18/19 13:12

By Patrick Clements Having the ability to review the status of all your open contracts at a glance was a much-requested feature for SherpaDesk. So we're happy to announce that ...
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SherpaDesk New Features

By: Patrick Clements on 12/03/19 19:12

By Patrick Clements You must know by now that at SherpaDesk we make an effort to listen to our customers.
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SherpaDesk Email Parsing

By: Patrick Clements on 11/27/19 16:27

By Patrick Clements We hear a lot about email parsing nowadays, but some business owners may still not be aware of the time savings and efficiency that email parsing can bring ...
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SherpaDesk's TO-DO Feature

By: Patrick Clements on 11/13/19 17:17

By Patrick Clements "Good leaders do, but great leaders delegate." This is a commonly repeated motto among entrepreneurs. However, most small business owners find it difficult ...
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