Top Tech Turkeys of 2023
Eventually, there might be a year when cybercrime is eliminated, and tech companies celebrate endless success. This was not that year. As usual, 2023 was overwhelmed with data breaches, market mistakes,…
Eventually, there might be a year when cybercrime is eliminated, and tech companies celebrate…
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Streamlining IT Support for MSPs: The Power of an Advanced IT Ticketing System
Nearly 90% of small and medium-sized businesses now use some form of managed service provider (MSP). Whether to reinforce an in-house team, add additional resources on a project-by-project basis, or completely…
Nearly 90% of small and medium-sized businesses now use some form of managed service provider…
Five Communication Tips to Deal With Difficult Callers
By Jessy Smulski IT Helpdesk professionals are like company counselors. They manage the stress of others, coach people through problems, and occasionally talk people off the technology ledge. It’s fulfilling…
By Jessy Smulski IT Helpdesk professionals are like company counselors. They manage the stress of…
IT Helpdesk Automation: A Game Changer For MSPs
As managed service providers (MSPs) have gained a larger foothold as indispensable partners for IT infrastructure, cybersecurity, and networking assistance, the need for increased efficiency in their service…
As managed service providers (MSPs) have gained a larger foothold as indispensable partners for IT…
Halloween Horror Stories: IT Disasters MSPs Can Learn From
Double, double toil and trouble; firewall burn and VPN tunnel! Happy Halloween from Sherpadesk. We're here to share some chilling tales of IT disasters that have come our way. Pull on your costumes, grab a…
Double, double toil and trouble; firewall burn and VPN tunnel! Happy Halloween from Sherpadesk.…
How To Start A Tech Startup
(& Keep It Running) An Interview With Patrick Clements (SherpaDesk founder) By Florin R. Ferrs,…
The Mystical Tale of the Modern IT Superhero: Mr. Roger ReBoote
Name: Mr. Roger Reboote -- pronounced /roger rēˈbo͞ot/ Gender: Male Social Security: 110-01-0111…
Our Business Journey from Flat-Line Hell to Better Business Heaven
One year ago, our executive team was altogether sharing a call to discuss our next business moves.…
Optimize your mobile Ionic 2 (angular 2) service platform.
This is the second post in a series by SherpaDesk that about optimizing a fully functional…
Optimizing Our Mobile Ionic 2 (Angular 2) App for Production
This is the first post in a series on we went about optimizing a fully functional professional…
SherpaDesk Triples Perfomance with New Progressive Web App
Our developer Eugene completely rebuilt the SherpaDesk mobile web app with only one months of…
SherpaDesk Selected to Present at Venture Atlanta 2015
SherpaDesk has been selected as a presenter at Venture Atlanta 2015, Georgia's premier event…