Blog | SherpaDesk | Carrie Dagenhard (2)

Bad IT Helpdesk Habits To Leave Behind

By Carrie Dagenhard (Tech Writer) Savvy IT & MSP Pros and Helpdesk Managers understand that sometimes their business processes just need a fresh set of eyes — and that’s why the ...

How To Make Sure A Client Is A Good Fit For Your MSP

By: Carrie Dagenhard on 01/12/22 17:22

By Carrie Dagenhard (Tech Writer) How can IT pros determine if a client is a good fit for their MSPs or Professional Services Companies? This is a question worth pondering because ...

Top Tech Predictions For 2022

By: Carrie Dagenhard on 12/15/21 15:43

By Carrie Dagenhard (Tech Writer) It’s been another strange year for the tech industry (and the world). While 2020 upended life as we know it and left us reeling, many of us ...

Best Holiday Gifts For IT Pros

By: Carrie Dagenhard on 12/09/21 5:49

By Carrie Dagenhard (Tech Writer) IT pros are people too, albeit busier than the average person, and like the average person, IT pros tend to wait until the last possible moment ...

Education IT Support Software: What Basic Features Do Pros Need?

By: Carrie Dagenhard on 12/01/21 15:11

By Carrie Dagenhard (Tech Writer) What should IT Pros look for when investing in IT support software for education? Let's explore the basic features every school district needs ...

10 Things To Consider When Selecting IT Helpdesk Software

By: Carrie Dagenhard on 11/10/21 17:32

By Carrie Dagenhard (Tech Writer) Are you in the market for a new IT helpdesk software? Let's explore the crucial issues to consider in order to select the best IT software for ...

Terrifying Cybercrime Trends That'll Keep You Up At Night

By: Carrie Dagenhard on 10/28/21 6:05

By Carrie Dagenhard (Tech Writer) As the spooky season kicks into high gear ahead of Halloween weekend, everyone is readying their creepiest costumes, and flipping on their ...

How Can School IT Departments Protect Against Cyberattacks?

By: Carrie Dagenhard on 10/20/21 18:15

By Carrie Dagenhard (Tech Writer) Cyberattacks against schools are on the rise. What can school IT departments do to protect against cyberattacks on students and faculty? When ...

Bad IT Helpdesk Habits To Leave Behind

Bad IT Helpdesk Habits To Leave Behind

How To Make Sure A Client Is A Good Fit For Your MSP

Top Tech Predictions For 2022

Best Holiday Gifts For IT Pros

Education IT Support Software: What Basic Features Do Pros Need?

10 Things To Consider When Selecting IT Helpdesk Software

Terrifying Cybercrime Trends That'll Keep You Up At Night

How Can School IT Departments Protect Against Cyberattacks?

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